BombBomb · 6 hours ago

Technical Writer

Colorado Springs, CO

Full-time

Remote

Entry, Mid Level

$45K/yr - $65K/yr

2+ years exp

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Responsibilities

Create and maintain end-user documentation, API documentation, integration guides, release notes, FAQs, quick-start guides, knowledge-base articles, and internal team documentation, such as training materials and process workflows

Partner with product management, product marketing, engineering, design, and other internal teams to gather detailed information and ensure the technical accuracy of content

Regularly update documentation as new features and other product changes are released and based on customer feedback regarding ease of consumption

Create supporting visuals, such as diagrams, screenshots, workflow charts, and videos to enhance understanding

Assist internal teams by developing training and onboarding materials that enable effective team operations and product utilization

Create Instructional videos and multimedia content

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SaaS experienceTechnical writingNotionScribeAgile methodologiesUser-centered designCreating instructional videosVisual documentationCross-functional collaboration