HUMAN · 4 hours ago

Technical Writer

United States

Full-time

Remote

Mid Level

$120K/yr - $160K/yr

3+ years exp

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Responsibilities

Develop clear, concise, and comprehensive technical documentation tailored to various audiences, including developers, security analysts, and DevOps engineers

Collaborate closely with cross-functional teams, including product managers, engineers, and designers, to gather technical information and insights for documentation creation

Continuously improve existing documentation and create new materials to ensure accuracy, relevance, and alignment with product updates and enhancements

Work proactively to identify opportunities for enhancing product usability, functionality, and user satisfaction through effective documentation strategies

Contribute to the growth and expansion of the Technical Writing team by sharing expertise, providing mentorship, and participating in recruitment activities

Collaborate with other teams in Product, Engineering & Marketing to maximize the impact of our educational content and ensure it’s aligned with broader business goals

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

API DocumentationTechnical WritingCybersecuritySoftware DevelopmentSDK DocumentationCommand-line InterfacesAgile MethodologiesCollaboration Skills

Required

Bachelor's degree in Computer Science, Engineering, English, Technical Writing, or a related field

Proven experience (3 years) in technical writing, preferably in the cybersecurity or software development domain

Strong passion for technology and exceptional writing skills, with the ability to translate complex technical concepts into clear and understandable documentation

Proficiency in documenting APIs, SDKs, command-line interfaces, and other technical components

Familiarity with Agile development methodologies and experience working in Agile teams

Excellent communication and collaboration skills, with the ability to work effectively in a fast-paced, dynamic environment

Creative, empathetic, collaborative, optimistic, and curious

A perpetual learner and teacher

Benefits

Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

Annual stipends for wellbeing and learning & development

A one time home office setup stipend

Weekly lunches

Dedicated time off

No-meeting Fridays (for our U.S. and Intl. based HUMANs)

HUMAN days