Fidelity National Financial · 4 hours ago

Technical Writer/Compliance Analyst

United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Works alongside Security SMEs to create and oversee cybersecurity content, documentation and diagrams.

Revises, updates, edits, and proofreads written materials such as product manuals, user manuals, how-to guides, and FAQs.

Works with Risk and Compliance departments to create artifacts and supporting documentation for controls and audits.

Conducts research on highly technical information and gathers input from cybersecurity team members.

Identifies and documents control deficiencies and manages the remediation of issues and risk reviews.

Manages the information repository, generates WIKIs as required, and governs version control.

Qualification

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Cyber Security AwarenessTechnical WritingNIST Cybersecurity FrameworkComplianceRisk ManagementAudit ManagementDocumentation ManagementStructured ThinkingTechnical Communication

Required

Bachelor's Degree in Technical Communication, English, Information Technology, or a related field or the equivalent combination of education, training and work experience.

Requires 3+ years of Technical Writing experience, preferably in cybersecurity or IT policy documentation.

Proficiency in drafting technical reports, plans, and related correspondence.

Ability to effectively communicate complex technical information to diverse audiences.

Familiarity with NIST Cybersecurity Framework (CSF)

Excellent written and oral communication skills.