53 applicants

Company

Synapticure Inc. · 16 hours ago

Telehealth Community Care Navigator

United States

Full-time

Remote

Entry Level

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Responsibilities

Engage eligible patients through telephonic, written, and digital outreach, explaining program expectations and goals.

Conduct patient intakes and coordinate connections to neurology experts, PCPs, and community resources, adhering to HIPAA standards.

Partner with RN Care Coordinators to create and implement care plans focused on patient goals, risk mitigation, and addressing social and care coordination needs.

Provide dementia education to patients and caregivers, equipping them with resources to navigate their care journey effectively.

Monitor care plan progress through regular check-ins, ensuring timely resolution of patient needs and appropriate delegation of tasks.

Utilize patient portals, electronic health records, and scheduling platforms to track and document member interactions and care progress.

Facilitate cross-functional collaboration with clinical and non-clinical team members to iterate on patient care plans.

Provide non-clinical education on preventative care topics and respond promptly to emerging patient needs.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Remote communication technologyElectronic health recordsPatient care coordinationScheduling platformsDementia educationClinical care experienceBilingual in Spanish

Required

High school diploma with sufficient experience to excel in the role.

Proficiency in technology for remote communication (telephone, text, and virtual platforms).

Strong verbal and written communication, organizational, and interpersonal skills.

Experience using scheduling platforms and electronic health record systems for accurate appointment and data management.

Ability to collect and document member clinical and demographic data in a timely manner.

Exceptional problem-solving skills and ability to collaborate effectively with team members to overcome healthcare system challenges.

Adaptable, with a growth mindset and willingness to handle shifting priorities in a fast-paced environment.

Proven ability to establish cooperative relationships with patients, teammates, and healthcare providers.

Experience in clinical care, geriatrics, or working with patients with dementia.

Preferred

Bilingual fluency in Spanish to support a diverse patient population.

Benefits

Remote-first design with work from home stipend

Competitive compensation with an annual bonus opportunity

401(k) with matching contribution from day 1

Medical, Dental and Vision coverage for you and your family

Life insurance and Disability

Generous sick leave and paid time off

Fast growth company with opportunities to progress in your career

Company

Synapticure Inc.

Synapticure brings expert virtual care to individuals and caregivers living with neurodegenerative diseases, including Parkinson's, Alzheimer's and related dementia, ALS, and more conditions.

Founded in 2019