Genex Services · 2 days ago
Telephonic Case Manager
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Responsibilities
Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan.
Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.
Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.
Work with employers and physicians to modify job duties where practical to facilitate early return to work.
Evaluate and modify case goals based on injured/disabled person’s improvement and treatment effectiveness.
Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively.
Complete other duties, such as prepare status updates for submittal to customers, assist in training/orientation of new staff as requested, and other duties as assigned.
Qualification
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Required
Associates Degree or Bachelor’s Degree in Nursing or related field
Active Registered Nurse (RN) license required. Must be in good standing
URAC-recognized certification in case management may be required (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC)
Ability to advocate recommendations effectively with physicians/providers, employers, and customers
Ability to work independently
Knowledge of basic computer skills including Excel, Word, and Outlook Email
Proficient grammar, sentence structure, and written communication skills
Must have reliable internet
Preferred
2+ years clinical practice preferred
Workers’ compensation-related experience preferred
Benefits
Medical
Dental
Vision
Health Savings Accounts / Flexible Spending Accounts
Life and AD&D Insurance
401(k)
Tuition Reimbursement
Company
Genex Services
Genex Services provides best-in-class clinical solutions that enable customers to transform their bottom lines while enhancing the lives of injured and disabled employees.