Associated Bank · 2 weeks ago

Teller - Pewaukee

Pewaukee, WI

Full-time

Onsite

Entry Level

2+ years exp

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Responsibilities

Provide our customers with fast, friendly customer service by always adhering to common courtesies and delivering the brand promise with every customer.

Efficiently and accurately process customer transactions while adhering to all required policies and procedures.

Support the sales process in the branch by identifying customer needs, promoting current offers and referring customers to other colleagues for assistance with financial solutions.

Provide awareness and if warranted, demonstration of all channel capabilities and the overall benefit to the customer.

Perform customer banking transactions, identify and service customer needs and resolve issues.

Support the sales process by referring customers in need of additional financial solutions.

Share product and service promotions and new opportunities with our customers.

Answer customer questions to ensure satisfaction and safety.

Service vault, night drop and ATM machines, as assigned.

Qualification

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Customer service skillsComputer experienceFinancial solutions knowledgeBranch operations knowledge