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Company

TD · 2 weeks ago

Teller II - Mullica Hill

Mullica Hill, NJ

Full-time

Onsite

Entry Level

$21/hr - $26.25/hr

1+ years exp

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Responsibilities

Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store

Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently

Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy

Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary

Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately

Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs

Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions

Trains and acts as a mentor to new Tellers

Assists supervisors with daily duties as directed by Store leadership

Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer

Verifies customers' identities by following customer authentication policies &procedures

Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary

Adheres to safe deposit box procedures/operations and guidelines

Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times

Accountable for ensuring confidential customer information is securely stored throughout the day

Understands the importance of and follows dual control

Follows all security and audit measures to minimize potential loss

Utilizes bank tools and processes to detect, address and prevent fraud

Expected to complete all required in-classroom training and on-line training by established due dates

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Cash HandlingFraud DetectionBanking RegulationsMentoring

Required

High school diploma or GED

Ability to work weekends, evenings, holidays as scheduled

Strong organizational skills

Detail-oriented

Ability to function in a fast-paced and changing environment

Excellent communication skills with ability to be concise, clear and consistent

Preferred

1 year teller or cash handling experience

Demonstrated Customer Service skills

Benefits

Health and well-being benefits

Savings and retirement programs

Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)

Banking benefits and discounts

Career development

Reward and recognition

Company

TD

Glassdoor

3.9

The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD).

Founded in 1852

Wilmington, Delaware, USA

10001+ employees

https://www.td.com

H1B Sponsorship

TD has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2021 (1)

2020 (2)