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Company

Penn National Insurance · 1 day ago

Territory Manager

Maryland, United States

Full-time

Onsite

Mid Level

3+ years exp

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Responsibilities

Develop the agency force that pre-qualifies accounts, in house rates, and assists agency partners to help them write profitable business.

Develop professional working relationship with agent, regional underwriting and claim teams and corporate departments.

Conduct thorough evaluation of all prospective agents and submit written recommendation to Regional Vice President.

Profiles personal lines book of business to assist in profitability analysis.

Provides training to agency plant on new programs, products, services, and systems.

Keeps two-way communication between agent and company continuously open and viable.

Monitors agency results and follows up with agent as to growth and compliance with company’s initiatives, procedures, and policies.

Stays alert for and shares industry information, new ideas, products, or changes in other carrier philosophies that could positively or adversely affect Penn National Insurance with appropriate colleagues.

Conducts ongoing agency prospecting within territory to create a pipeline of potential future appointments.

Monitors agency results and follows up with agent as to profitability and compliance with company’s initiatives, procedures, and policies.

Facilitates agency reviews with other team members to review agent’s performance as compared to established goals and implement corrective actions as needed.

Participates in rate reviews as requested (PL &CL).

Develops annual agency/company marketing plans.

Makes consistent underwriting decisions, adheres to company pricing philosophies, and promotes ease of doing business with Penn National Insurance.

Develops and implements agency action plans to achieve profitability.

Analyzes territory profitability, premium growth, and agency representation; implements corrective actions where appropriate.

Performs various projects requested or assigned by the Regional Vice President.

Qualification

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Underwriting knowledgeSales skillsCustomer service skillsFinancial analysisMicrosoft Office SuiteAgency management

Required

Four-year college degree preferred, with continuing education in specialized insurance courses such as IIA, AU, CPCU, and CIC, as well as other educational experiences that enhance product knowledge and technical business relations.

Recommend maintaining an active agent’s P&C license in domiciled state.

Minimum of three years property/casualty commercial and/or personal multi-lines underwriting and/or marketing experience with a Property and Casualty carrier preferred. Agency or broker experience with heavy concentration in underwriting exposure/risk and marketing may substitute for carrier experience.

Must have technical underwriting knowledge of the commercial and personal lines of business written by Penn National Insurance.

Effective oral and written communication skills, with the ability to communicate information of a highly technical nature.

Proven sales, negotiations, and solution-selling skills.

Working knowledge and skill in agency and Company automation systems, to include fundamental knowledge on the use of personal computers, with emphasis on Microsoft Office Suite.

Exceptional customer service skills.

Good financial analysis skills.

Excellent time management skills.

Strong commercial and personal lines underwriting analysis skills.

This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.

Must be able to see and effectively use a computer monitor.

Must be able to operate a computer, keyboard and applicable printers and other general office equipment.

Must be able to access and enter information accurately using automated systems.

Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.

Must be able to present information to individuals and groups.

Must be able to interpret and apply concepts that may or may not be based upon established guidelines.

Must be able to maintain acceptable attendance and adhere to scheduled work hours.

Must have a valid driver’s license and be able to operate a motor vehicle.

Must be able to travel, with overnight stays required.

Only candidates from the following states will be considered for positions at Penn National Insurance: Alabama, Delaware, Iowa, Maryland, Minnesota, North Carolina, New Jersey, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin.