Voya Financial · 2 days ago
Test Analyst
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Financial Services
Insider Connection @Voya Financial
Responsibilities
Support various integration projects including EDI, Import, API, SSO, Payroll, etc. with varying levels of complexity.
Key scenarios, extract data and manually validate results.
Perform triage, root cause analysis, and corrections to data issues found during testing.
Coordinate fixes or improvements to data issues across multiple departments.
Use critical thinking and execute workarounds when needed.
Resolve reported issues in a timely manner.
Execute testing on new product releases to validate new features and data processing related changes.
Train new team members on processes and tools.
Manage priorities against project schedule.
Proactively notify internal teams if/when tasks will not meet agreed-upon deadlines.
Exercise independent judgment in escalating issues to project leaders.
Develop relationships with internal Benefitfocus teams.
Work independently and in a team environment.
Time allocation – 50 - 75% File Processing, 25 - 50% Analysis/Research.
Other duties as assigned.
Qualification
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Required
Must be able to work across multiple departments to support internal customers.
Must have the ability to handle multiple tasks simultaneously.
Must be able to thrive in a fast-paced environment with limited direction.
Must be a self-starter with superior attention to detail.
Proficiency in the Microsoft suite of applications (Outlook, Excel, Word, PPT).
Ability to learn proprietary technology quickly through instruction, team collaboration and self-directed learning.
Preferred
BA/BS degree or equivalent preferred.
Prior Salesforce experience a plus.
834 enrollment file/xml knowledge a plus.
Benefits
Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time — 40 hours per calendar year
Company
Voya Financial
Voya Financial is a financial services company that specializes in the fields of retirement, investments, and insurance.
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-12-18Acquired· by Resolution Life ($1.25B)
2013-05-02IPO· nyse:VOYA
Leadership Team
Recent News
2024-05-20
Coverager
2024-05-20
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