Codebase Inc · 5 hours ago
Test Specialist
United States
Contract
Remote
Mid Level
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Hiring Manager
Vicky Jaiswal
Insider Connection @Codebase Inc
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Responsibilities
Conduct IVR testing in Russian, Cantonese, and Mandarin, ensuring accuracy, usability, and functionality in all target languages.
Design and execute test plans and cases for IVR systems, focusing on language-specific nuances and user experience.
Analyze and report testing outcomes, identifying issues and working with relevant teams to resolve them promptly.
Collaborate with stakeholders to refine and improve IVR test cases and user flows.
Use testing tools like ALM for tracking and managing testing activities, ensuring comprehensive test coverage and documentation.
Work with Twilio or other IVR platforms to integrate and test voice interactions in target languages.
Coordinate with QA, development, and product teams to maintain high-quality standards in IVR functionality and user experience.
Qualification
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Required
MUST HAVE IVR TESTING EXPERIENCE AND YOU SHOULD KNOW ANY ONE LANGUAGE (Russian, Cantonese, and Mandarin)
Proficiency in Russian, Cantonese, and Mandarin for testing and validation purposes.
Proficient in testing tools such as ALM (Application Lifecycle Management).
Excellent collaboration and interpersonal skills, with a proven ability to work effectively in cross-functional teams.
Detail-oriented with strong analytical and problem-solving skills.
Preferred
Strong background in IVR testing, with experience in test design, execution, and reporting.
Familiarity with IVR platforms, including Twilio, or equivalent IVR technology.
Bachelor’s degree in computer science, Linguistics, or a related field (preferred but not required).
Company
Codebase Inc
Codebase Inc. is a strategic IT solutions service provider based in New Jersey, USA.
Founded in 2021
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
