57 applicants
Magna5 · 2 days ago
Tier 2 Network Engineer
United States
Full-time
Remote
Mid Level
2+ years exp
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Hiring Manager
Frank Fay
Insider Connection @Magna5
Responsibilities
Managing and providing guidance to a team of engineers, ensuring efficient workflow and successful project completion
Designing, installing, and providing operational support for networking equipment such as Cisco routers, switches, and firewalls, Fortinet devices, SonicWALL, Meraki, and HP network devices
Maximizing network performance by monitoring, troubleshooting, and upgrading hardware and software
Securing systems by establishing, documenting, and enforcing policies
Gathering and analyzing data; reporting on the operational status of networks
Providing remote support to onsite engineers and end users during installation
Investigating and resolving service interruptions
Acting as an escalation point and subject matter expert for network-related issues
Serving on-call after hours to resolve IT issues on a limited, rotating basis
Qualification
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Required
Fluent in networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, VPN clients, Switching and Firewalls
The ability to triage technical issues and provide timely responses (spoken, written, electronically) in layman’s terms
Extreme proficiency at producing documentation and accurately updating tickets in a CRM system
The ability to communicate clearly (spoken, written, electronically)
Well organized with great attention to detail
A well-rounded team player that brings patience, adaptability, a positive attitude, and a good sense of humor
2-4 years of hands-on experience in a Network Engineer role; including network implementation, integration, and maintenance
Proficiency in network infrastructure technologies: routing, switching, cabling, wireless, etc.
Familiarity with security technologies: firewalls, patch management, best practices, etc.
The ability to configure and test LAN/WAN equipment and related devices
Ideally live within a 20-mile radius of Natick, MA.
Knowledge of common computer systems, peripherals, and network operating systems
Preferred
A college degree in Information Technology or equivalent experience is strongly preferred
VMware and Microsoft Windows Server knowledge, support, and installation experience a plus
At least 1 year of management experience
At least 1 year of experience working for an MSP / IT consulting firm
At least 1 year of experience with ConnectWise Manage and Automate
The ability to provision and troubleshooting voice services: Hosted PBX, SIP, and analog voice
One or more of the following certifications: A+, N+, MCSE, MSA, MCP, CNE, CNA, and CCNA.
Experience with CAT6 Cabling, Patch Panel work, Cross Connections. Able to tone and trace cables.
Benefits
100% remote environment
Paid time off including paid holidays and floating holidays
Bonus potential based on individual and company performance
Highly competitive and flexible medical, dental, and vision benefits plans
401(k) with employer match
Tailored Life and Disability insurance plans
Full reimbursement for approved professional certification and career enriching opportunities
Company
Magna5
Magna5 is a provider of cloud-based communications, hybrid network, and IT Services solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Farina
Chief Executive Officer
Chris Aloisio
vCIO
Recent News
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