EnableComp · 10 hours ago

Training Instructor

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Health CareHospital

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Responsibilities

Assists in designing, implementing, and conducting various types of corporate training with an emphasis on revenue cycle complex claims education to new and existing employees.

Utilizes adult learning principles to explain and demonstrate jobs and tasks to be performed.

Collaborates with departmental leadership to determine training objectives, content, and materials to create engaging, effective, scalable training programs.

Designs Revenue Services educational materials such as manuals, job aids, videos, e-learning practice modules, and assessments with an emphasis on critical thinking and activities that mirror the desired learning outcomes.

Facilitates and delivers instruction for complex information to a variety of audiences using appropriate modalities including classroom, virtual, 1:1 setting or e-learning based on learning objectives.

Acts as a leader throughout the organization and effectively monitors, communicates, and takes ownership in the improvement of new hire performance within the training period.

Maintains records of training performed, class attendees, assessment scores, and materials presented.

Oversees the administration of written and practical exams.

Writes progress and performance reports based on learners’ time spent in training and submits reports to management.

Uses information provided by the Quality Assurance team to identify and provide continuous improvement in the training program.

Manages multiple projects and assignments of various scales simultaneously.

Use of independent judgement and discretion as it relates to responsibilities detailed above.

Organizes and schedules ongoing training classes across the company.

Communicates with Human Resources and/or other departments for new hire orientation (e.g., resources, scheduling, etc.)

Other duties as required.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Healthcare experienceRevenue cycle knowledgeClaims adjudication processesTraining experienceMS Office proficiencyMentoring experience

Required

Associate’s degree required.

2+ years’ healthcare experience (healthcare setting, business office, revenue cycle or patient accounting) with knowledge of the entire revenue cycle front to back.

Understanding of provider and payer claim adjudication processes.

Must have strong computer proficiency and understand how to use basic office applications, including MS Office (PowerPoint, Word, Excel, and Outlook) and patient accounting software.

Strong communication skills, including the ability to keep stakeholders up to date on project deadlines, milestones, and delays as needed.

Equivalent combination of education and experience will be considered.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.