Wealth Enhancement Group · 3 hours ago
Transition Support Manager (Remote Opportunity)
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $110K/yr
5+ years exp
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Responsibilities
Collaborate with internal WEG partners and new advisor teams to understand their needs and provide a Statement of Work and transition plan.
Address and resolve any issues or challenges that arise during the transition process, ensuring minimal disruption to the client experience.
Lead the team in preparation, delivery, and processing of repapering documents, utilizing bulk processes and automation when possible.
Monitor transition metrics and KPIs, generating regular reports for senior management and advisor teams.
Develop and maintain strong relationships with Advisor Teams throughout the transition process, acting as the primary point of contact.
Facilitate effective collaboration between different departments (ATO, Supervision, Integration Managers, etc.) to ensure that all aspects of the transition are handled seamlessly.
Oversee the relationship with IBM for outsourced transition support work to ensure alignment with the firm’s goals and standards.
Communicate updates to systems and processes to internal and external partners.
Manage relationships with custodians involved in the transition process, ensuring service levels are met and align with the firm’s standards.
Oversee the end-to-end transition process, ensuring that all client assets are transferred accurately and in a timely manner.
Develop and adhere to team standards, including Service Level Agreements, quality control processes, and process documentation.
Ensure all transition processes comply with industry regulations and firm policies, staying up to date with changes in regulatory requirements.
Coordinate retrospectives for each transition project to gather feedback and foster an environment of continuous improvement.
Lead, mentor, and develop a team of transition specialists, fostering a collaborative and high-performance culture.
Deliver strategic priorities to your team to help align daily tasks to organizational goals.
Encourage cross-training and development of staff to improve productivity and provide higher quality service.
Build and maintain relationships across WEG Leadership, external partners, and vendors to make decisions regarding operational activity and strategic goals.
Partner with Human Resources to recruit top talent and/or work through performance management concerns.
Qualification
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Required
Bachelor’s degree in business; finance, economics or related
Minimum of 5 years in wealth management or financial services
Proven ability to lead and motivate a team, with strong organizational and project management skills.
Strong analytical and problem-solving abilities, with attention to detail and a focus on continuous improvement.
Commitment to providing exceptional client service, with the ability to build and maintain strong relationships.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
Superior verbal and written communication skills.
Proficient with Microsoft Office Suite or related software.
Familiarity with Salesforce and Support Org functionality
Preferred
FINRA Series 7 & 66
Benefits
Training and professional development
Medical, dental and vision coverage
401k – with match and profit sharing
Health care spending and savings accounts
Dependent care and transit spending accounts
Wellness programs and resources
Life and AD&D insurance – employer paid and voluntary options
Short-term and long-term disability – employer paid
Employee assistance plan
Accident and critical illness
Pet insurance
Identity theft
Paid Time Off
12 paid holidays each year
Paid parental leave and paid caregiver leave
Tuition reimbursement
Company
Wealth Enhancement Group
Wealth Enhancement Group offers customized financial planning and investment management services.
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
$2.51MKey Investors
Onex
2022-02-24Undisclosed· $0.74M
2022-01-12Undisclosed· $0.2M
2021-08-24Private Equity· undefined
Leadership Team
Kelly Windorski
Chief Financial Officer
Terri Kallsen
Chief Operating Officer
Recent News
2024-05-31
2024-05-04
Coverager - Insurance news and insights
2023-12-23
Company data provided by crunchbase
