200+ applicants

Company

Amazon · 3 days ago

Translation Program Specialist, Amazon Customer Service, Shipping and Delivery Support (SDS)

United States

Full-time

Remote

Entry, Mid Level

$57K/yr - $119K/yr

2+ years exp

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Responsibilities

Receive daily translation/localization requests from internal team and stakeholders.

Create and manage translation projects in the Amazon Translation Management System (ATMS) by outsourcing to vendors.

Coordinate and communicate project delivery timelines based on project volumes, and translation/review process needs.

Troubleshoot issues or questions regarding target audience, file type, and business requirements.

Respond to linguistic queries from translation vendors. Request feedback from internal stakeholders and coordinate with vendors for implementation.

Use project management methodology, including risk management; plan, scope, and deliver projects on time, within budget, and to a high standard, ensuring they meet the requirements of the business.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

LocalizationProject ManagementTranslation Management SystemsContent Management SystemsMultilingual Team ExperienceIntercultural CommunicationFluency in Non-English LanguagesComprehension of Localization Processes

Required

2+ years of experience in project management and localization.

Excellent business communication skills.

Experience working in a global, cross-functional, multilingual team.

Preferred

Proven ability to learn new software, concepts, and processes.

Strong attention to detail.

Passion for intercultural communication.

Proven organizational skills and ability to multitask.

Ability to work independently with little oversight.

Ability to ask critical questions to comprehend customer needs and discover the root cause of issues.

Fluency in one or more non-English languages.

Comprehension of translation/localization industry processes.

Knowledge of localization tools, translation management systems, and working knowledge of content management systems.

Benefits

Equity

Sign-on payments

Full range of medical, financial, and/or other benefits

Company

Amazon

Glassdoor

3.7

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Founded in 1994

Seattle, Washington, USA

10001+ employees

https://amazon.com

H1B Sponsorship

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Trends of Total Sponsorships

2023 (14000)

2022 (23375)

2021 (15334)

2020 (14558)