Trust and Safety Product Operations Lead @ TikTok | Jobright.ai
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TikTok · 2 days ago

Trust and Safety Product Operations Lead

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Responsibilities

Drive product strategy for the US with a particular focus on misinformation, deceptive behaviors and AI-generated content
Architect and implement safety systems to keep TikTok free from misinformation and deceptive behavior, including user-facing products, scaled content moderation and machine learning moderation
Have a deep understanding of machine learning model development and measurement to partner with our Machine Learning Engineering (ie. Algo) teams to develop proactive detection for detecting bad actors or violative content
Lead the ideation, prioritization, and execution of initiatives within the Integrity & Authenticity domain

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product ManagementTrust & SafetyRisk ManagementData-Driven Decision MakingOnline Safety KnowledgeAbuse Trends AwarenessProblem-SolvingCommunicationProject ManagementTeamworkInfluenceMachine LearningTechnical Teams CollaborationData ScienceSoftware DevelopmentIntegrity & AuthenticityFraud DetectionSafety-by-Design PrinciplesTech Industry PoliciesCollaboration

Required

BA/BS degree in Computer Science, Information Systems, Economics, Engineering, Business Management or equivalent.
3+ years in Product Management for consumer-facing mobile, social media or SaaS companies.
3+ years in Trust & Safety or Risk Management roles.
Proven track record of leading successful product initiatives in a fast-paced environment.
Strong analytical skills to drive product decisions with data.
Excellent communication and project management skills, with the ability to work effectively across diverse teams and influence stakeholders at all levels.
Knowledge of online digital safety and a deep understanding of abuse trends specific to US cultural norms and sensitivities.

Preferred

Experience in understanding, detecting and moderating AI-generated content using Machine Learning or human moderation teams.
Experience in project management with cross-functional teams, including both technical and non-technical audiences, across different time zones, cultures, and languages.
Adept at collaborating with technical teams such as Data Science, Machine Learning and Software Development teams.
Expertise in Integrity & Authenticity, Fraud Detection, Trust & Safety, or related areas.
Understanding of safety-by-design principles and tech industry policies.
Experience managing products related to human and/or machine-based moderation for removing harmful content is highly desirable.

Benefits

100% premium coverage for employee medical insurance
Approximately 75% premium coverage for dependents
Health Savings Account(HSA) with a company match
Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans
Flexible Spending Account(FSA) Options like Health Care, Limited Purpose, and Dependent Care
10 paid holidays per year
17 days of Paid Personal Time Off (PPTO)
10 paid sick days per year
12 weeks of paid Parental leave
8 weeks of paid Supplemental Disability
Mental and emotional health benefits through EAP and Lyra
401K company match
Gym and cellphone service reimbursements

Company

TikTok is a short-video sharing app and social network platform that develops a lip-syncing video application to create videos. It is a sub-organization of ByteDance.

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (254)
2022 (325)
2021 (211)
2020 (90)

Funding

Current Stage
Late Stage

Leadership Team

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Shou Zi Chew
CEO
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Blake Chandlee
VP Global Business Solutions
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Company data provided by crunchbase
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