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Company

MassMutual · 2 days ago

Trust Officer - MassMutual Private Wealth & Trust

Windsor, CT

Full-time

Remote

Mid, Senior Level

3+ years exp

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FinanceFinancial Services

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Responsibilities

Maintain a diverse book of private wealth clients and provide daily oversight while operating as the relationship manager and main point of contact.

Partner with clients’ existing financial professionals to review and assess estate planning, tax planning, and investment needs.

Facilitate scheduled meetings with clients and financial professionals to review and discuss their portfolio objectives and any changes in financial needs or circumstances.

Analyze client inquiries and requests, utilizing product and fiduciary knowledge as well as available resources and support teams to provide appropriate response/solution.

As part of a Concierge Team, collaborate with other Relationship Managers and Service Specialists to share industry knowledge and best practices, provide back-up coverage, and identify process improvements.

Implement the account’s investment strategy and oversee the long term objectives as defined in the Investment Policy Statement. Interact with Investment sub-advisors to plan for cash and liquidity needs, make routine bill payments, and implement investment and tax strategies.

Seek new solutions by coordinating with internal business partners (Investments, Fiduciary, Tax, Operations, Compliance) and external vendors to ensure high quality, comprehensive customer service is provided.

Maintain current knowledge of personal trust and investment products to ensure accurate handling of administrative responsibilities

Consult with governing committees (Trust Administration, Investment, Risk) as needed to effectively administer accounts in accordance with appropriate guidelines, procedures, and regulations.

Exercise the fiduciary standard of care to always act in the best interest of our client.

Participate in department huddles and problem solving sessions, providing updates on industry trends, service opportunities and different initiatives.

Qualification

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Trust AdministrationRelationship ManagementCTFA CertificationFiduciary Income TaxationTrust Investment ManagementTrust/Probate LawSpecial Needs TrustBroker/Dealer ExperienceRIA ExperienceTrust Accounting PlatformsPrivate Banking ProductsMassMutual Financial Network

Required

Bachelor’s degree or a HS diploma with 6+ years' experience in financial services or trust administration

3+ years Trust Administration Relationship Management experience

Willingness to obtain CTFA (Certified Trust and Financial Advisor)

Occasional travel may be required for client meetings, industry conferences and business events

Preferred

Designation of CTFA (Certified Trust and Financial Advisor) at time of application

5+ years' experience in Trust Administration Relationship Management

Familiarity with financial services industry

Working knowledge of fiduciary income taxation, trust investment management principles and Trust/ Probate law

Special needs trust experience

Must excel in both oral and written communication and demonstrate an ability to effectively present

Excellent organizational skills and ability to effectively and continuously reprioritize an evolving workload

Experience with broker/dealer or registered investment advisor (RIA) firms

Experience with trust administration and trust accounting platforms

Knowledge of private banking products and services

Strong understanding of MassMutual’s Financial Network

Benefits

Access to mentorship opportunities

Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups

Access to learning content on Degreed and other informational platforms

Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits