Sedgwick · 4 hours ago

Unemployment Coordinator

US Telecommuter

Full-time

Onsite

Entry Level

$18.88/hr - $24/hr

2+ years exp

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Responsibilities

Adjusts medium to large volume clients' unemployment claims by investigating and gathering information to assist employer in determining their position on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.

Works to move claim toward appropriate claim closure which may include appeal to hearing or Board of Review.

Represents Company at administrative unemployment compensation hearings as needed.

Supports other claims staff with larger or more complex claims as necessary.

Processes unemployment claims reviewing compensability and benefits due; consults with clients to determine course of action, and files necessary documentation with state agency.

Monitors and reviews benefits due and payment calculations ensuring accuracy.

Communicates claim action/processing with appropriate parties including, but not limited to: client and state agency.

Ensures claims files are properly documented and claims coding is correct.

Maintains professional client relationships.

Performs other duties as assigned.

Supports the organization's quality program(s).

Qualification

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Claims managementUnemployment claims experienceMicrosoft Office products