40 applicants

Company

The Providencia Group · 1 week ago

Unification Specialist (Remote) – Northwest

San Francisco, CA

Full-time

Remote

Entry Level

$24/hr - $24/hr

1+ years exp

Maximize your interview chances

AppsInformation Technology

No H1B

U.S. Citizen Only

Insider Connection @The Providencia Group

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Initiate, coordinate, and maintain direct contact with unaccompanied child refugees and their family members while the minor is in ORR care, while efficiently working to safely release the minor from client care and reunify the child with its family.

In conjunction with program staff, communicate reunification updates to the minor.

Participate in case staffing with the program and field as needed to discuss reunification progress.

Facilitate the timely release or discharge of minors to identified family members or authorized caregiver/custodians and document the provision of services in each minor’s case file.

Report significant incidents in accordance with client policies and procedures.

Maintain the minor’s case file and case management portal in accordance with client policies and procedures.

Conduct initial program intake of minors to verify information, identify family/sponsors and make initial contact.

Act as the facilitator of communication between minors, sponsors, staff, and others as appropriate.

Complete all assessments with minor and family/sponsors, in accordance with policies and procedures.

Identify and process potential sponsors.

Help sponsor to complete all required forms and submit documentation.

Maintain communication with the minor and their family/sponsors through meetings and phone calls.

Refer minor for additional services or programs, as needed, within the current program and after release, including documenting/reporting serious incidents through required communication channels.

Confirm the children are receiving all required services, meeting regularly with the minors to ensure their wellbeing.

Attend all case staffing discussions, training, and other meetings as part of the minor’s care team, provide status updates and collaborate with other stakeholders.

Handle crisis intervention, conflict, confrontation, or other complex people situations with compassion and decisiveness.

Work with traumatized/exploited minors and minors with behavioral problems.

Support a diverse group of clients, including refugees or other minority families.

Work cross-functionally with TPG personnel and social services agencies to deliver the highest quality of work under extreme pressure and in a fast-paced environment.

Operate technology high level of comfortability and learn new software applications quickly to complete required data entry tasks.

Work independently in the field and exercise a high level of confidentiality.

Utilize knowledge of state, community, and agency resources for victims of abuse.

Assist in vetting sponsors nationwide.

Duties are performed via a government approved computer system. Employees are required to possess strong computer skills in MS Word and Excel.

Perform related duties as assigned, within your scope of practice – management reserves the right to revise these duties as necessary.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Social WorkPsychologySociologyBilingual in EnglishSpanishCase ManagementUnification ManagementMS OfficeExcelWordTyping 45 wpmORR experienceCall center experienceCrisis interventionBehavioral problemsCompassion