Greater Philadelphia Health Action, Inc. ยท 4 hours ago
Unified Communications and Collaboration Analyst I
Philadelphia, PA
Full-time
Remote
Entry Level
2+ years exp
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Responsibilities
Collaborates with cross-functional teams to implement, support, and maintain GPHA's Unified Communication and Collaboration systems
Provides quality end-user support
Qualification
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Required
Bachelor's degree in computer science or a related field
2-3 years of IT experience
Strong planning, organizational, analytical, and communication skills
Proficiency in database management, programming, and troubleshooting
Ability to meet tight deadlines
Ability to adapt to changing priorities
Understanding of customer service center processes
Understanding of the ITIL framework
Preferred
Experience with advanced call flow management
Project management experience
Experience with Ring Central
Experience with SharePoint Collaborate Application
Experience with Microsoft Teams
Benefits
Performance BONUSES
Comprehensive Medical, Dental, Vision, Life, and LTD Insurance
401k with a very lucrative company match
Employee Assistance and Self-Care
Professional Activity, Educational, and Tuition Reimbursements
Paid Vacation
Paid Sick
Paid Personal Days
Paid Educational Days
Holiday Pay
Loan Forgiveness
Free Malpractice Insurance
Flexible, Hybrid or REMOTE WORK Schedules
Company
Greater Philadelphia Health Action, Inc.
Greater Philadelphia Health Action, Inc.
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Zel Negassa, MS, CISSP, PMP, HCISPP, CISA, CEH
CIO and Privacy & Security Officer
Company data provided by crunchbase
