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Northwestern Medicine Lake Forest Hospital ยท 3 days ago
Unit Secretary
Lake Forest, IL
Part-time
Onsite
Entry Level
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Insider Connection @Northwestern Medicine Lake Forest Hospital
Responsibilities
Demonstrates exemplary customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving issues.
Answers phones and provides assistance accordingly.
Communicates with patients and visitors including greeting them upon arrival and providing necessary information related to their visit.
Responds to patient call lights and request for assistance in a professional and timely manner.
Facilitates obtaining a hard copy of the patient's health information and scan into Electronic Medical Record.
Manages admissions and discharges through Electronic Bed Board.
Provides clinical staff with medical records of treatment of patients and correct flow of patient and maintains log book.
Coordinates and assists in the transfer process for patients to another hospital.
Assures patient care unit readiness for EMR downtime and facilitates data recovery following downtime.
Orders departmental forms, supplies and requests engineering/biomed equipment repair. Construct departmental folders as needed.
Maintains staff phone list for the department.
Participates in performance improvement activities that advance innovative processes to achieve unit targets and exceptional performance.
Competency in ICARE.
All other duties as assigned.
Qualification
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Required
High school diploma or equivalent
Efficient computer skills
Preferred
Experience in EMR order entry and documentation
Company
Northwestern Medicine Lake Forest Hospital
Lake Forest Hospital, part of Northwestern Medicine, is a 201-bed community hospital with 700 physicians board-certified in 90 medical specialties, conveniently located in offices throughout Lake County.
5,001-10,000 employees
Funding
Current Stage
Late StageLeadership Team
Kasia Gebicz
Clinical Coordinator, BSN, CNOR
Kristi Sparks
Executive Assistant to Chief Nursing Officer
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