Be an early applicantLess than 25 applicants
Marathon TS ยท 1 day ago
Unity File Administrator
Newport News, VA
Full-time
Onsite
Entry, Mid Level
Wonder how qualified you are to the job?
Maximize your interview chancesInformation ServicesProfessional Networking
Insider Connection @Marathon TS
Responsibilities
Monitors, reviews, and manages Dell infrastructure.
Manages user requests.
Manages and reviews log files.
Generates regular operational reports.
Isolates and troubleshoots incidents.
Performs service incident coordination.
Opens service requests on behalf of the Customer.
Participates in root cause analysis review.
Performs software/firmware management assistance and collaboration.
Implements change management requests.
Assists with solution documentation of policies and procedures in conjunction with the compliance manager(s) and with key stakeholders.
Manages migration activities (monitor reports).
Recommends procedure changes that result in operational optimization.
Shares best practices from other engagements.
Provides performance tuning recommendations.
Performs transition planning with deployment team.
Performs incremental host and network configuration beyond deployment scope.
Conducts knowledge transfer for recent technology features, management and admin activities, and Standard Operating Procedures.
Provides recommendations on product enhancements and upgrades.
Sets up initial reports on supported products.
Implements Dell System Management Tools.
Performs run-book updates (in conjunction with Customer Staff).
Reviews IT processes and policies (Incident, capacity, performance and change management, user, and back up policy) - as part of new solution or continuous improvement.
Assists with the solution documentation of policies and procedures in conjunction with the compliance manager(s) and with other key stakeholders.
Conducts knowledge transfer to address the Customer's skills and resource gaps as well as technology recommendations.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Experience in monitoring, reviewing, and managing Dell infrastructure
Experience in managing user requests
Experience in managing and reviewing log files
Experience in generating regular operational reports
Experience in isolating and troubleshooting incidents
Experience in performing service incident coordination
Experience in opening service requests on behalf of the Customer
Experience in participating in root cause analysis review
Experience in performing software/firmware management assistance and collaboration
Experience in implementing change management requests
Experience in assisting with solution documentation of policies and procedures
Experience in managing migration activities
Experience in recommending procedure changes for operational optimization
Experience in sharing best practices from other engagements
Experience in providing performance tuning recommendations
Experience in conducting knowledge transfer for technology features, management and admin activities, and Standard Operating Procedures
Experience in providing recommendations on product enhancements and upgrades
Experience in setting up initial reports on supported products
Experience in implementing Dell System Management Tools
Experience in performing run-book updates
Experience in reviewing IT processes and policies
Experience in assisting with the solution documentation of policies and procedures
Experience in conducting knowledge transfer to address skills and resource gaps
Experience in technology recommendations
Company
Marathon TS
Marathon TS provides a full range of consulting & manpower services for clients that needs support from skilled and experienced individuals.
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Pamela Siek
Chief Executive Officer
Company data provided by crunchbase
