The Home Depot · 2 days ago
User Experience Manager - Remote
Atlanta, GA
Full-time
Remote
Mid, Senior Level
5+ years exp
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Responsibilities
Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help design enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience
Aligns user experience efforts across products and projects
Communicates with key user and operational groups to understand business needs
Elicits ideas and assists team members with gaining shared understanding, and aligns the product team and stakeholders
Presents complex design concepts, user needs, and design rationale to multidisciplinary teams, as well as to key stakeholders and business partners
Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise
Documents, reviews and ensures that all quality and change control standards are met
Reviews recommended designs and work of UX team members to ensure that designs are aligned with company, stakeholder, and end user priorities
Receives and prioritizes incoming requests from business partners and stakeholders
Guides the analysis of user experience data and provides recommendations to address business needs
Coaches and pairs with product team members (UX, engineering, and product management) across product teams to design solutions and share best practices
Guides the creation of designs such that information is easy to find, consume and understand
Guides the communication of ideas and designs to end users and product team members
Provides leadership, mentoring, and coaching to User Experience professionals
Attracts, retains, and develops top talent
Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
Fosters collaboration with team members (Engineering, Product Management, etc.) to drive value and identify and resolve impediments
Acts as a proponent of UX practices
Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
Guides more junior team members in strategy, alignment, analysis, and execution tasks
Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
Qualification
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Required
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
5 years of relevant work experience
Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Develops Talent: Developing people to meet both their career goals and the organization's goals
Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
Preferred
5-7 years of relevant work experience
Experience working as a UX Designer or Researcher in a modern software development based enterprise environment and overseeing team members
Proficiency in guiding more junior team members through User Experience fundamentals in a professional setting
Experience managing and growing team members in a professional setting
Experience balancing workloads across teams
Mastery in one or more of the following disciplines: user research, interaction design, information architecture, visual design; Experience with the others
Mastery in translating user needs into visual assets and guiding others to do so
Mastery in working as part of a collaborative, cross-functional modern software development team
Company
The Home Depot
The Home Depot is a retailer of hardware, consumer goods, and DIY supplies both online and offline while providing home delivery services.
10,001+ employees
H1B Sponsorship
The Home Depot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (221)
2020 (256)
Funding
Current Stage
Late StageTotal Funding
unknown2007-07-31Debt Financing· Undisclosed
Leadership Team
Ted Decker
President & COO
Chip Devine
Senior Vice President
Recent News
Company data provided by crunchbase
