193 applicantsPosted by Agency

Company

Aditi Consulting · 1 day ago

User Experience Researcher

Illinois, United States

Contract

Remote

Senior Level, Lead/Staff

$65/hr - $70/hr

8+ years exp

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Growth Opportunities

Hiring Manager

Babar Sayeed (LION)

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Responsibilities

Conduct independent research on multiple aspects of products and experiences within Digital’s application portfolio.

Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, customer satisfaction feedback, etc.

Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment that are time boxed with clear specific deliverables.

Understand and incorporate complex technical and business requirements into research.

Advocate research findings to diverse audiences through written reports and in-person presentations.

Comfortable creating journey maps, user flows, personas, and service blue printing when needed.

Ability to synthesize research findings and deliver executive summaries to stakeholders.

Interact with cross-functional teams and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

User ResearchUnmoderated InterviewsStakeholder ConsultingUX Research ProjectsUser Research IntegrationEcommerce ResearchResearch MethodsUserTestingMiroDovetailAirtableCamtasiaVideo EditingClient Requirements UnderstandingCollaboration Skills

Required

Position requires a four-year degree from an accredited college or university plus 8+ years overall exp

Five or more years of experience and proven track record in User Research or other qualitative and quantitative research.

2+ years with unmoderated interviews

3+ exp consulting with stakeholders to prioritize research opportunities

Ability to effectively present research findings and recommendations to multi-level stakeholders

Candidates should have specific examples on how they lead UX research projects

Experience integrating user research into product designs and design practices.

Experience conducting research for complex digital applications such as ecommerce or other complex management software.

Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.

Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision

Ability to take a pro-active attitude towards their research

Effective interpersonal, communication, negotiation and collaboration

Preferred

2+ year exp with UserTesting (this is the program that we use)

Miro, Dovetail, Airtable, Camtasia or video editing skills

Links to research portfolio or work examples

Benefits

Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.