IFG - International Financial Group · 1 day ago
User Experience Researcher
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Responsibilities
Work in an agile environment with cross-discipline stakeholders to understand and prioritize research requests.
Pull from a broad portfolio of research techniques from generative to evaluative to inform product and design decisions throughout the product cycle.
Deliver timely and actionable research findings to key stakeholders and communicate those findings in clear and compelling ways.
Collaborate with cross-functional teams to ensure that the research insights are incorporated into the product.
Evangelize the customer to design and engineering teams.
Qualification
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Required
Minimum 3+ years of industry experience in conducting qualitative research for consumer products.
Minimum 2+ years’ Experience with user research tools such as UserTesting, dscout, and Qualtrics. (must have experience with at least 2).
Minimum 2+ years’ experience with designing and conducting research end-to-end for applied technology products.
Minimum 2+ years’ experience with both qualitative and quantitative research methodologies.
Verbal and written communication skills, interpersonal skills, and customer empathy.
Strong ability to work independently.
Excellent project management skills.
Experience with a broad range of research methodologies such as interviews, evaluative usability studies, surveys, scorecards, A/B testing, and competitive analysis.
Proficiency in both qualitative and quantitative research methodologies is essential, with the ability to synthesize and analyze data from a variety of sources to inform decision-making.
Proven experience designing and conducting research end-to-end for applied technology products.
Proven capacity to turn research findings into actionable recommendations for engineering and business stakeholders.
Preferred
Bachelor’s degree in human-computer interaction, experimental/social/cognitive psychology, behavioral science, human factors or a related field.
Experience in the e-commerce space, including online shopping and payment methods.
Microsoft experience.
Benefits
Competitive Compensation
Company
IFG - International Financial Group
IFG is a global professional services firm providing customized human capital solutions on a managed, outsourced, project, project-to-hire, contingent and retained full-time search basis.