56 applicants
Blue Cross Blue Shield Association ยท 3 days ago
User Experience Writer
Remote - North Carolina
Full-time
Onsite
Mid, Senior Level, Director, Executive
$77K/yr - $123K/yr
3+ years exp
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Responsibilities
Responsible for designing user interfaces, interactions, and information architectures for websites and applications and validating that those designs meet both business requirements and the needs of end users.
Act as a critical link between the end user, business owner, and the web office team to ensure that user-centered design principles and best practices are applied to all web experiences.
Represent the voice of the user
Evangelize the importance of usability and drive user-experience design principles within the organization, and effectively present recommendations at the Director and VP level.
Lead the user experience design on multiple large-scale projects or complex applications.
Plan, coordinate, and conduct user research.
Proactively identify and communicate issues and opportunities.
Conduct site visits, contextual inquiries, lab-based and remote usability tests, surveys, and/or other research to identify, understand, and prioritize user needs and workflows; and prioritize and promote design recommendations based on research findings.
Design user interfaces.
Translate business requirements, use cases, and functional specifications into information architecture, user interface, and interaction design for optimal user experiences.
Develop user experience documentation (wireframes and flows) detailing proposed solutions and revise as necessary to achieve stakeholder approval.
Evaluate proposed and existing designs.
Proactively drive UXD standards and process improvements on all projects.
Evaluate UI design at all stages of the development lifecycle (in wireframe form, in development, and after implementation).
Plan, organize, and conduct usability testing sessions with both internal and external users.
Work collaboratively with Web Experience team members to ensure that visual design is user-friendly and consistent, and that copy is clear, concise, and user-friendly.
Qualification
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Required
Bachelor's degree or advanced degree (where required)
3+ years of experience in related field, preferably in the healthcare insurance industry
In lieu of degree, 5+ years of experience in related field
Preferred
Proficient written and verbal communication skills
Familiarity with design tools like Sketch, Figma, or Adobe XD
Strong collaboration skills
Basic understanding of HTML/CSS is a plus
Company
Blue Cross Blue Shield Association
Blue Cross Blue Shield Association is a national federation of 36 independent operated Blue Cross and Blue Shield companies.
1,001-5,000 employees
H1B Sponsorship
Blue Cross Blue Shield Association has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (1)
2022 (22)
2021 (4)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Kim Keck
President & CEO
Adam Myers
Chief Clinical Transformation Officer
Company data provided by crunchbase
