EPITEC · 1 day ago
User Researcher
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Responsibilities
Conduct independent research on multiple aspects of products and experiences within Cat Digital’s application portfolio.
Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, customer satisfaction feedback, etc.
Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment that are time boxed with clear specific deliverables.
Understand and incorporate complex technical and business requirements into research.
Advocate research findings to diverse audiences through written reports and in-person presentations.
Comfortable creating journey maps, user flows, personas, and service blue printing when needed.
Ability to synthesize research findings and deliver executive summaries to stakeholders.
Qualification
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Required
5+ years of relevant experience in user research
4-year degree or equivalent work experience (9+)
Links to research portfolio or work examples are required with resume
Five or more years of experience and proven track record in User Research or other qualitative and quantitative research
2+ years with unmoderated interviews
3+ exp consulting with stakeholders to prioritize research opportunities
Ability to effectively present research findings and recommendations to multi-level stakeholders
Candidates should have specific examples on how they lead UX research projects
Experience integrating user research into product designs and design practices
Experience conducting research for complex digital applications such as ecommerce or other complex management software
Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
Ability to work with clients to understand detailed requirements and design complete user experiences
Effective interpersonal, communication, negotiation and collaboration skills with a proactive approach toward research
Preferred
2+ year exp with UserTesting (this is the program that we use) is desired
Miro, Dovetail, Airtable, Camtasia or video editing skills is desired
Company
EPITEC
Epitec is a premier technology services and professional staffing company.
H1B Sponsorship
EPITEC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (121)
2022 (183)
2021 (244)
2020 (284)
Funding
Current Stage
Late StageCompany data provided by crunchbase