Second Front Systems · 8 hours ago
UX Researcher, Watchtower
United States
Full-time
Remote
Mid Level
$145K/yr - $165K/yr
3+ years exp
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Responsibilities
Conduct qualitative and quantitative research to understand user needs and behaviors related to cybersecurity tools and application security
Plan and execute user interviews, surveys, and usability tests to gather insights that inform product design for Day 2 operations
Analyze research findings to develop clear, actionable recommendations that enhance the usability and design of security dashboards and integrated workflows
Collaborate with product managers and designers to ensure user insights are integrated into the development of cybersecurity solutions
Create user personas and journey maps to visualize user interactions and identify opportunities for improvement in security posture management
Stay informed about industry trends, cybersecurity best practices, and user experience methodologies to continuously refine research approaches
Present research findings and insights to stakeholders, advocating for user-centered design in cybersecurity products
Qualification
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Required
At least three years of experience in UX research or related fields, with a focus on cybersecurity and application security tools
Proven experience as a UX Researcher, particularly in the cybersecurity domain and Day 2 operations
Strong understanding of cybersecurity principles, risk assessment, and application security posture
Expertise in designing data-driven dashboards and understanding integrated workflows for security operations
Excellent analytical skills with the ability to translate complex data into actionable insights
Strong understanding of qualitative and quantitative research methods and their application
Exceptional communication skills, capable of clearly presenting findings to diverse audiences
Ability to collaborate effectively with cross-functional teams, including security, compliance, and design
This position requires U.S. citizenship due to government contract requirements
Preferred
Experience working on projects that assess and enhance the security posture of software applications
Strong portfolio showcasing your research process and outcomes, particularly in cybersecurity-related projects
Experience conducting user interviews, surveys, usability tests, and other research methods
Have a strong interest in matters of national security
Benefits
100% Healthcare, vision and dental coverage
401(k) + 3% company contribution
Wellness perks (Fitness classes, mental health resources)
Equity incentive plan
Tech + office supplies stipend
Annual professional development stipend
Flexible paid time off + federal holidays off
Parental leave
Work from anywhere
Referral Bonus
Company
Second Front Systems
Second Front Systems develops a cloud hosting platform to accelerate third-party application delivery in public sector markets.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$152.1MKey Investors
Salesforce VenturesBooz Allen VenturesNew Enterprise Associates
2024-09-13Series C· $70M
2024-01-16Series Unknown· undefined
2023-11-22Series B· $40M
Leadership Team
Josh Bosquez
CTO
Jervis Williams
Chief Financial Officer
Recent News
2024-11-07
2024-05-23
Company data provided by crunchbase
