Second Front Systems · 9 hours ago
UX Researcher, Workshop
United States
Full-time
Remote
Mid Level
$145K/yr - $165K/yr
3+ years exp
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No H1B
U.S. Citizen Only
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Responsibilities
Conduct qualitative and quantitative research to understand user needs, motivations, and pain points related to our developer tools
Plan and execute user interviews, surveys, usability tests, and other research methods to gather insights
Analyze research findings and synthesize data into clear, actionable recommendations for the design and product teams
Create user personas and journey maps to communicate user insights effectively across the organization
Collaborate with cross-functional teams to ensure user research is integrated into the product development process
Stay informed about industry trends and user experience best practices to continually improve research methodologies
Present research findings and design recommendations to stakeholders, fostering a user-centered culture within the organization
Qualification
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Required
At least three years of experience in user research or related fields, with a focus on B2B or technical products
Proven experience as a UX Researcher, preferably within SaaS or developer tools environments
Strong understanding of qualitative and quantitative research methods and their application
Excellent analytical skills with the ability to synthesize complex data into clear insights
Exceptional communication skills, capable of presenting findings clearly to diverse audiences
Demonstrated ability to collaborate closely with product management, design, and engineering teams
This position requires U.S. citizenship due to government contract requirements
Preferred
Experience conducting user interviews, surveys, usability tests, and other research methods
Ability to create user personas and journey maps to communicate user insights effectively
Familiarity with industry trends and user experience best practices
Have a strong interest in matters of national security
Benefits
100% Healthcare, vision and dental coverage
401(k) + 3% company contribution
Wellness perks (Fitness classes, mental health resources)
Equity incentive plan
Tech + office supplies stipend
Annual professional development stipend
Flexible paid time off + federal holidays off
Parental leave
Work from anywhere
Referral Bonus
Company
Second Front Systems
Second Front Systems develops a cloud hosting platform to accelerate third-party application delivery in public sector markets.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$152.1MKey Investors
Salesforce VenturesBooz Allen VenturesNew Enterprise Associates
2024-09-13Series C· $70M
2024-01-16Series Unknown· undefined
2023-11-22Series B· $40M
Leadership Team
Josh Bosquez
CTO
Jervis Williams
Chief Financial Officer
Recent News
2024-11-07
2024-05-23
Company data provided by crunchbase
