ICF · 8 hours ago
UX Researcher - Remote
Reston, VA
Full-time
Remote
Mid Level
$64K/yr - $108K/yr
3+ years exp
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Responsibilities
Work to support the UX vision and strategy established by project leadership in alignment with business objectives.
Collaborate to form questions, hypotheses, and methods to effectively uncover insights and execute research plans to inform product and user experience decisions.
Help drive empathy and validate concepts by conducting user interviews and surveys, developing personas, and conducting other research.
Support efforts to discover and develop UX solutions by participating in ideation sessions, rapid testing, and concept validation.
Help teams iterate by testing solutions for usability and accessibility, running feedback sessions, and conducting related research.
Communicate study results and user outcomes clearly and in an unbiased way, using data to illustrate your user's story.
Qualification
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Required
Bachelor's degree (preferably in psychology, human computer interaction, human factors, or related field)
3+ years of applied UX research experience in the software industry.
Candidate must reside in the US, be authorized to work in the U.S., and work must be performed in the U.S.
Candidate must have resided in the U.S. 3 of the last 5 years
Candidate must be eligible for public trust.
Preferred
Master’s degree in psychology, human computer interaction, human factors, or related field.
10+ years of overall professional experience preferred.
Able to provide 1 or more case studies demonstrating your research process and deliverables.
Knowledge of WCAG 2.0 Level AA / Section 508 compliance preferred.
Experience in federal contracting or healthcare IT preferred.
Active or past clearance to work with the Centers for Medicare and Medicaid Services or the US Department of Health and Human Services.
Company
ICF
ICF is a global consulting and technology services provider focused on making big things possible for our clients.
5,001-10,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$59MKey Investors
New York State Department of TransportationU.S. Environmental Protection Agency
2023-02-13Grant· $29M
2021-03-15Grant· $30M
2006-09-28IPO· nasdaq:ICFI
Leadership Team
John Wasson
Chairman, President and Chief Executive Officer
James C. Morgan
Chief Operating Officer and EVP
Recent News
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