Sketchy · 19 hours ago
UX Researcher
United States
Full-time
Remote
Mid Level
$120K/yr - $140K/yr
3+ years exp
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Responsibilities
Lead user research initiatives to uncover the needs, behaviors, and challenges of students, faculty, and other stakeholders across the educational journey.
Develop and execute research plans using methods such as user interviews, usability testing, surveys, and observational studies to gather insights.
Partner with product managers, designers, and other stakeholders to prioritize research efforts based on business objectives and user impact.
Translate research findings into clear, actionable recommendations that influence product and feature design decisions.
Conduct ongoing usability evaluations to ensure products remain intuitive and aligned with user needs.
Maintain an organized repository of research findings to ensure insights are accessible and reusable across teams.
Advocate for the user by fostering a culture of empathy and evidence-based decision-making within the organization.
Qualification
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Required
3+ years of experience conducting user research with a focus on usability testing, needs discovery, and evaluative research.
Demonstrated ability to synthesize data from diverse sources into compelling insights that drive product improvements.
Proven ability to plan and execute a variety of research methodologies, such as interviews, usability testing, and surveys.
Strong interpersonal skills to collaborate effectively with cross-functional teams and communicate findings to diverse audiences.
Knowledge of tools and frameworks for user research, including usability testing software and data analysis platforms.
A proactive, detail-oriented approach with the ability to manage multiple research projects simultaneously.
Empathy for users, a curious mindset, and a passion for improving the user experience.
Preferred
Experience in the ed-tech or health-tech space is a strong plus.
Benefits
Remote First - Make a difference from wherever you want to work.
Flexible Time Off - We work smarter, not harder. No accruals, just real work-life balance.
100% Individual Health Coverage - We got you covered!
Equity - From day one, you’ll have a stake in our future growth.
401(k) - We support your financial future with up to 5% matching.
Team Events - Get to know the team with virtual events, monthly outings, company retreats, and more.
Annual Work Anniversary Stipend
Monthly Wifi & Phone Reimbursement
Short Term & Long Term Disability
Company
Sketchy
Sketchy is a online education company that teaches complex concepts through visual memory techniques.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$63MKey Investors
TCGReach Capital
2020-12-19Series A· $30M
2020-12-02Series A· $3M
2020-09-24Series Unknown· $30M
Leadership Team
Andrew Berg
Co-Founder & Chief Content Officer
Saud Siddiqui
Co-founder
Recent News
2024-04-17
Company data provided by crunchbase
