TEKsystems · 1 day ago
UX Researcher
Chicago, IL
Contract
Remote
Entry, Mid Level
2+ years exp
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Responsibilities
Conduct independent research on multiple aspects of products and experiences within Digital’s application portfolio.
Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, customer satisfaction feedback, etc.
Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment that are time boxed with clear specific deliverables.
Understand and incorporate complex technical and business requirements into research.
Advocate research findings to diverse audiences through written reports and in-person presentations.
Comfortable creating journey maps, user flows, personas, and service blue printing when needed.
Ability to synthesize research findings and deliver executive summaries to stakeholders.
Interact with cross-functional teams and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience.
Qualification
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Required
Two or more years of experience with UserTesting
Experience in conducting independent research on multiple aspects of products and experiences
Ability to collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, customer satisfaction feedback, etc.
Experience working with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities
Ability to understand and incorporate complex technical and business requirements into research
Ability to advocate research findings to diverse audiences through written reports and in-person presentations
Comfortable creating journey maps, user flows, personas, and service blue printing when needed
Ability to synthesize research findings and deliver executive summaries to stakeholders
Experience interacting with cross-functional teams and driving customer experience strategy and best practices
Strong communication skills
Computer savvy
Preferred
Experience with Miro, Dovetail, Airtable, Camtasia, or video editing skills
Links to research portfolio or work examples
Benefits
Medical, Dental & Vision
Critical in Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10,001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (16)
2022 (23)
2021 (45)
2020 (48)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President Global Alliances
Recent News
2024-11-04
2024-10-30
2024-05-24
Company data provided by crunchbase
