Advantage Communications Group · 1 day ago

Vendor Relations Specialist- Part Time

United States

Part-time

Remote

Mid Level

3+ years exp

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Responsibilities

Conducting provider research: Pro-actively searching for new providers in specific regions/countries, including vetting new provider requests internally and externally.

Provider data collection: Engaging with existing providers to collect rules of engagement, key contact information, service provider geographical footprints, operational workflows and processes, and escalation paths.

Quality assurance:Through various reporting, perform quality assurance checks on the database to identify discrepancies, update, and reflect accurately. Specifically confirming;

Provider contact information (i.e. sales, project management, finance, and escalation paths)

Provider statuses (active verses 'do not engage')

Provider services (connectivity verses contact center)

Contract status (direct verses master agent, including when contract renewals are due.)

Provider inventory details (main solutions and products sold)

Foster collaboration:

Respond to internal general provider questions (i.e. emails, chat messages, database tickets & tasks).

Assist with provider onboarding for new and existing providers. Communicating between providers and Advantage teams to support company alignment, sales engagement, and operational best practices.

Qualification

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ExcelPowerPointTelecommunications experienceIT experienceMicrosoft Office