60 applicants

Company

IDEXX · 1 day ago

Veterinary Imaging Key Account Manager

Portland, ME

Full-time

Remote

Senior Level

5+ years exp

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Responsibilities

Identify and prioritize IDEXX Corporate Accounts that will drive new Diagnostic Imaging placements, Web PACS, Telemedicine and CardioPet business as well as grow Telemedicine case utilization within existing customer base.

Deliver on quarterly and annual sales goals, maximizing profit margin through strategic contract negotiations.

Provide accurate sales forecast and account level reporting to senior sales, finance and LOB leadership.

Create and maintain strategic partnerships to gain loyalty, develop a strong understanding of accounts core business objectives and needs.

Deliver account enablement tools to best support change management and growth objectives of the practice.

Act as an internal thought partner and decision influencer to develop, support, strengthen and expand Telemedicine sales and utilization.

Work closely with the Veterinary Imaging Account manager (VIAM) to ensure sales are expanded at a regional level.

Lead the identification of new marketing programs and strategies for account acquisition and ongoing utilization.

Help develop and implement strategic business plans and tactical execution plans.

Conduct quarterly business reviews with external Corporate Account senior leadership, manage customer expectations and monitor performance against collectively established goals.

Align strategically with IDEXX Corporate Account Directors (AD’s) to create symbiotic customer approach and cross pollination of opportunities between teams to accomplish customer goals and increased portfolio revenue growth.

Work in close partnership with Marketing to create and implement short and long-term strategies to meet sales goals and revenue objectives.

Prepare reports and other information summarizing work activities and results to peer groups as well as senior management.

Prepare various analyses as needed to highlight issues and resolve questions.

Engage and play an active role in working with the LOB to further develop best practices in how we sell, market, onboard and support our Corporate Account customers.

Attend tradeshows and Corporate Account customer meetings, workshops, and general account review sessions with IDEXX eco-system.

Address customer specific requests and specifications and ensure delivery of customer expectations.

Qualification

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Veterinary industry experienceFinancial AcumenCustomer relationship buildingC-Suite communicationSalesforce proficiencyMicrosoft Office proficiencyBusiness acumen

Required

5+ years of documented history of success as a senior sales professional, preferably within the animal health/veterinary industry or if in human healthcare, you are already familiar with selling services and capital equipment.

Financial Acumen.

Excellent customer service and business relationship-building skills required.

Communication skills, both verbal and written.

A positive, can-do attitude and with a track record of exceeding goals, expectations and sales targets is required.

Must be able to skillfully communicate and negotiate at C-Suite level.

You can work well with others in a highly team oriented, collaborative, sales environment.

Must be able to conduct high level negotiations and deliver impactful presentations.

Ability to organize, prioritize and direct work activities.

Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.

Strong interpersonal skills, ability to build strong relationships with customers & colleagues and to work with all levels internally and externally.

Solid analytical skills, ability to analyze problems, identify alternative solutions and implement recommendations in support of goals.

Ability to present and explain information in a way that establishes rapport; persuades others; and gains understanding.

Ability to provide professional and persuasive consultation both in-person and virtual.

Strong business acumen, ability to build business plans and programs.

Integrity, keeping commitments to colleagues, customers and the company.

Computer proficiency (Salesforce, Microsoft Office: Teams, Excel, Word and Outlook).

Overnight Travel will be a requirement on an as needed basis.

Benefits

Health / Dental / Vision Benefits Day-One

5% matching 401k

Financial support

Pet insurance

Mental health resources

Volunteer paid days off

Employee stock program

Foundation donation matching

Company

IDEXX

Glassdoor

3.5

10,000+ people, one global focus - enhancing the health and well-being of pets, people, and livestock We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job.

Founded in 1983

Westbrook, Maine, USA

10,001+ employees