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Company

HGS - Hinduja Global Solutions · 3 hours ago

Vice President, New Business Sales

United States

Full-time

Remote

Director/Executive

$180K/yr - $250K/yr

15+ years exp

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Responsibilities

Develop new accounts through prospecting, networking and presenting the company value proposition

Identify and develop sales opportunities based on strategic needs of clients and potential engagements. Help clients understand how the critical capabilities of our company’s solutions are aligned with their business initiatives

Develop credible relationships with partners and create sales opportunities through the channel sales team.

Expand the number and scope of projects with existing clients to ultimately promote higher levels of client satisfaction

Grow the client portfolio revenue year over year and enhance profitability

Create and manage the development of new client contract and SOW’s

Work with both pursuit and delivery team members to assure appropriate overall program-level business strategy alignment

Foster a positive working relationship with senior business executives and sponsors from the client organization and company

Understand all client engagements and how the project impacts the overall business results

Assist to ensure appropriate client communications and funding are in line with all contractual agreements

Cold calling and strong LinkedIn expertise

Follow up on summit leads and territory development using various lists, reports and/or online lead sources

Maintain a pipeline of projects and report regularly on forecast and progress

Maintain all documentation of relative client interaction in the company CRM system

Communicate and work to resolve project issues

Manage multiple tasks effectively and coordinate tasks with other departments

Elevate HGS Digital’s client relationship to the of Trusted Advisor status by efficient and effective follow up

Recommend strategies and other senior managers at HGS Digital to provide strategic value to customers and company

Provide escalation management, coordinating the involvement of others at HGS Digital as needed to resolve escalations in a timely and effective manor and thus maintain or improve customer satisfaction

Qualification

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New business acquisitionC-level contactsBFSI vertical knowledgeTMT vertical knowledgeCG&R vertical knowledgeCX services knowledgeTechnology services knowledgeData & Analytics services knowledgeSocial Marketing services knowledgeProject managementInformation synthesisSocial media analyticsListening tools knowledge

Required

Strong ability to acquire new logos and business acquisition.

Must have C-level contacts.

Deep understanding of one of HGS’ three verticals (BFSI, TMT, CG&R) with willingness to continually learn/adapt to new technology and strategies.

Able to understand and sell across HGS’ multiple services lines (CX, Technology, Data & Analytics, and Social Marketing).

Ability to handle many projects/initiatives at once.

Ability to 'influence without authority'.

Strong written and verbal communication skills.

Ability to synthesize a large amount of knowledge/information into a concise 'story' that can be shared with 'C' level contacts.

15+ Years in driving new business opportunities. This person will have a rounded experience working with the various disciplines in Technology, digital marketing, CX, and/or data/analytics with the ability drive large deal conversations with the client.

Experience of Big Organizations: This person will know how to navigate a complex org chart to get information to the right places and be able to affect change. Ideally, he/she would have firsthand knowledge of how brands engage with customers in social media.

Detailed Knowledge of Listening Tools and Techniques: Must be able to talk expertly with vendors to optimize purchase decisions and improve how the services are used.

Demonstrated leadership skills, building a team atmosphere and positive culture.

Experience with social media analytics and technology platforms.

Ability to handle multiple tasks in a fast-paced environment.

Ability to travel as needed.

Company

HGS - Hinduja Global Solutions

Glassdoor

3.4

A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day.

Founded in 2000

Bangalore, Karnataka, IND

10,001+ employees