47 applicants

Company

Arcadia · 4 hours ago

Vice President, Technical Operations

Washington DC

Full-time

Remote

Director/Executive

10+ years exp

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AnalyticsData Integration

H1B Sponsor Likely

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Responsibilities

Develop and execute the overall Technical Operations strategy aligned with Arcadia’s goals and be accountable for success of the end-to-end business function.

Drive data management policies to ensure data integrity, compliance, and security within healthcare regulatory standards.

Collaborate with other Arcadia leadership to integrate data insights into business strategies and decision-making.

Partner with Arcadia Software Engineering leaders to shape Arcadia's data integration & management strategy, contributing to cross-functional initiatives and driving scalability through innovative data solutions.

Expand Arcadia’s partnership with our off-shore partners to drive scale & customer service improvements within our technical operations functions.

Set and manage to ambitious goals, measuring and communicating progress regularly, and course correcting where needed.

Oversee the design, development, implementation, and ongoing monitoring and maintenance of customer data pipelines, infrastructure, and processes.

Ensure data quality, consistency, and accessibility across all business units, utilizing a mix of tools & well-designed processes to drive reliable data assets for customers

Establish and monitor KPIs to measure the effectiveness of Technical Operations department & the data integration and data management functions.

Oversee data integration processes (claims, clinical, and supplemental data sources), ensuring high-quality connectors and customer data health.

Provide oversight on sprint planning, backlog grooming, and task management to support efficient technical operations processes.

Build and lead a high-performing Technical Operations team, fostering a culture of innovation and excellence.

Provide mentorship and professional development opportunities to team members, including a talented cohort of direct reports at the Director and Senior Director level.

Collaborate with cross-functional teams, including engineering, analytics, and product management, to achieve organizational goals.

Partner with Arcadia’s offshore technical operations partners to drive a globally close-knit, highly performing team.

Bring a customer-focused approach that centers the needs of our customers and is responsive to their experiences and feedback.

Independently handle escalations, taking ownership on behalf of Arcadia for managing a customer escalation to complete resolution and lessons learned.

Develop deep credibility with customer stakeholders in technical/data/IT leadership roles.

Represent Arcadia to the market in presentations to prospective customers, serving as a subject matter expert on healthcare data and technology, and supporting external conferences and events.

Ensure compliance with data protection regulations and industry standards, such as GDPR, CCPA, or HIPAA.

Implement and enforce data governance policies to protect sensitive information and maintain data integrity.

Develop risk mitigation strategies related to data security and privacy.

Bring an experienced opinion on interoperability standards and the future of data exchange in healthcare, inclusive of the emerging tools and technologies that the “winners” of today and tomorrow are leveraging.

Stay informed about emerging data technologies, trends, and industry advancements.

Recommend and implement innovative solutions to improve data integration, validation, and management processes.

Drive automation and optimization initiatives to enhance operational efficiency.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Technical OperationsData GovernanceData ArchitectureHealthcare EcosystemData EngineeringCloud PlatformsAnalytics ToolsStakeholder ManagementJiraConfluencePythonKafkaNifiDBTHudiAWS

Required

Bachelor's degree in Computer Science, Data Science, Information Systems, or a related field; Master's degree preferred.

10+ years of experience in Technical Operations or related roles, with at least 5 years in a senior leadership position.

Deep understanding of the healthcare data ecosystem, including regulatory and compliance requirements.

Proven expertise in data governance, data architecture, and operational excellence.

Strong technical background with experience in data engineering, databases, cloud platforms, and analytics tools.

Exceptional leadership, communication, and stakeholder management skills.

Ability to lead through ambiguity and drive organizational transformation.

Preferred

Experience using collaboration tools such as Jira and Confluence

A positive attitude and willingness to adapt to a fast-paced environment

Proven track record in leading teams to achieve complicated, challenging objectives

Experience in partnering with offshore operations

Technical experience with databases, database architecture, cloud architecture, Python, Kafka, Nifi, DBT, Hudi, and AWS

Benefits

Employee-driven programs and initiatives for personal and professional development

Flexible, remote-friendly company with personality and heart

Fun culture that encourages you to speak up and fosters creative thinking

Company

Arcadia

Glassdoor

3.4

Arcadia transforms data into powerful insights and actions that accelerate healthcare transformation.

Founded in 2002

Boston, Massachusetts, USA

201-500 employees

https://arcadia.io

H1B Sponsorship

Arcadia has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (3)

2022 (6)

2021 (6)

2020 (12)