Korn Ferry · 1 day ago
Vice President, Technical Operations
United States
Full-time
Remote
Director/Executive
$145K/yr - $175K/yr
10+ years exp
Maximize your interview chancesBusiness Consulting and Services
No H1B
Insider Connection @Korn Ferry
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Develop and execute the strategy for DevOps, Production Operations, Release Management, and Quality Assurance in line with the company’s digital goals.
Lead, mentor, and manage a geographically distributed team across the US and India, fostering a culture of continuous improvement and innovation.
Collaborate with senior leadership, engineering, and product teams to align operational initiatives with business objectives.
Ensure operational readiness for product launches and service releases, maintaining high availability and reliability of platforms.
Drive automation and efficiency in the deployment pipeline, ensuring rapid and reliable delivery of code into production.
Oversee the production environment, ensuring uptime, performance, and rapid incident response.
Lead the implementation of infrastructure-as-code and cloud-native technologies to optimize resource utilization.
Ensure that monitoring, alerting, and logging are in place to provide visibility into system health.
Establish and enforce a robust release management process, ensuring all releases are thoroughly tested, well-documented, and executed with minimal impact on production.
Manage version control, deployment schedules, and post-release verification processes.
Collaborate with engineering, QA, and product teams to ensure smooth product releases and continuous delivery.
Oversee the QA strategy, ensuring rigorous testing processes are followed to maintain high product quality.
Implement automated testing frameworks to increase efficiency in the QA process.
Foster a culture of accountability and ownership for quality, driving improvements in test coverage, defect resolution, and overall product reliability.
Build and manage a high-performing, fully remote team that spans across the US and India, ensuring effective communication and collaboration.
Utilize tools and processes that facilitate remote work, including task management, code reviews, and synchronous/asynchronous communication.
Ensure team members have clear objectives, are motivated, and are supported in their professional growth.
Ensure key operational metrics are tracked, analyzed, and improved over time, including uptime, deployment frequency, and system performance.
Implement operational best practices and procedures, including incident management, problem resolution, and post-mortems.
Continuously identify opportunities for automation and process improvements to reduce manual intervention and increase operational efficiency.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
10+ years of experience in technical operations, with a strong focus on DevOps, Production Ops, Release Management, and Quality Assurance.
Proven track record of leading and managing geographically distributed teams, preferably across the US and India.
Extensive experience with cloud platforms (AWS, Azure, Google Cloud) and containerization technologies (Docker, Kubernetes).
Strong background in CI/CD pipeline management and infrastructure automation.
Deep knowledge of best practices in release management, version control, and automated testing.
Excellent leadership and communication skills, with the ability to influence and drive initiatives across cross-functional teams.
Bachelor’s degree in Computer Science, Engineering, or a related field.
Preferred
Experience working in a remote-first environment is highly preferred.
Advanced degree is a plus.
Benefits
Health benefits (Medical, Dental, Vision, Short Term Disability, Basic Life and Accidental Death & Dismemberment)
Critical Illness
Accident Injury
Hospital Indemnity
Legal Insurance
401(k)
Employee Stock Purchase Program
15 days vacation annually plus paid time off for 16 company holidays
Sick time commencing on the first date of employment at the rate of 3.33 hours per pay period for an annualized maximum of 80 hours
Company
Korn Ferry
Korn Ferry. Business Advisors. Career Makers. Korn Ferry is a global organizational consulting firm.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Abigail Markley
Senior Consultant - CEO Impact Accelerator
A
Alicen Blair
Principal - Executive Search / CEO & Board Services
Recent News
SeekingAlpha
2024-03-06
2023-12-11
Company data provided by crunchbase
