ClearData Networks Inc · 18 hours ago

Vice President of Managed Service Engineering

United States

Full-time

Remote

Director/Executive

12+ years exp

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Health CareInformation Technology

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Responsibilities

Define and execute the managed services engineering strategy, aligning with the company's growth and client-centric objectives.

Provide technical vision for service delivery and business architecture, ensuring the adoption of industry best practices in cloud security, operations, and compliance.

Collaborate with senior executive leadership to align engineering efforts with organizational goals and market demands.

Partner horizontally across the company to execute operational objectives for other internal teams

Oversee the ongoing engineering operations across all three major cloud providers to provide secure and compliant healthcare cloud solutions.

Maintain and improve frameworks for incident management, disaster recovery, and operational resilience in line with healthcare industry standards.

Drive automation and process improvements to enhance service delivery and reduce operational costs.

Build, mentor, and lead cross-functional teams of engineers and operations professionals and their leadership teams.

Foster a collaborative, results-driven culture with a focus on continuous learning and innovation.

Scale the engineering organization to support business growth and evolving client needs.

Ensure adherence to healthcare regulatory requirements (e.g., HIPAA, HITRUST) and industry certifications.

Oversee security and compliance remediation efforts to maintain compliance and client trust.

Embed security-by-design principles across all managed service offerings.

Act as a technical advisor to key clients, articulating the value of managed services and the company's approach to security and compliance.

Support pre-sales efforts, collaborating with sales teams to develop tailored solutions for prospective clients.

Maintain strong relationships with partners and vendors to optimize the managed services ecosystem.

Define and track KPIs for service performance, operational efficiency, and customer satisfaction.

Regularly review and enhance engineering processes to meet evolving healthcare and cloud security demands.

Stay ahead of industry trends and emerging technologies to keep services competitive and innovative.

Qualification

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Cloud EngineeringHealthcare Cloud SolutionsRegulatory ComplianceCloud PlatformsCloud SecurityDevOpsITIL FrameworksCISSP CertificationAWS Solutions ArchitectStakeholder ManagementProcess BuildingCollaborative Leadership