Drip · 1 day ago

Vice President of Product

United States

Full-time

Remote

Director/Executive

10+ years exp

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Responsibilities

Own the product vision, aligning the company's strategic goals and addressing customer pain points in marketing automation. Lead the strategic decision-making process on how to prioritize building out the vision.

Curate the product vision by taking into account the market landscape and meeting the immediate and future needs of our core customers. Maintain a deep understanding of customer behavior, and pain points through user research, feedback, and data analysis. Ensure we meet our high standards of design, usability and customer satisfaction.

Understand the market landscape. Stay abreast of industry trends, competitor products, and emerging technologies. Identify opportunities for us to retain core customers and grow market share.

Partner with engineering to build a high-impact product. Collaborate with Drip’s marketing and sales teams to align on go-to-market strategies for new product features and enhancements, ensuring successful product adoption. Engage with Customer Support and Success to address customer pain points. Be willing to roll-up your sleeves as needed.

Build and mentor a high-performing product and design team. Foster an innovative, customer-centric, and collaborative culture. Serve as a thought partner to the CEO and other Drip executives.

Define and track key product and business metrics, drive continuous improvement, and make data-driven decisions.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product ManagementEmail MarketingUX DesignMarTechSaaS ExperienceData AnalysisCustomer FocusCRM SystemsAutomationEcommerceTechnical AcumenRemote Team Management

Required

10+ years of product management experience

5+ years in a leadership role

Experience in UX design

Experience working with remote, geographically-distributed teams

Experience working in venture-backed companies, ideally in Series B or later stages

Deep understanding in martech, particularly in email marketing, CRM systems, automation and analytics.

Demonstrated experience in SaaS businesses

Familiarity with B2C and appreciation for ecommerce, ideally with experience in the space

Proven experience scaling products and businesses.

Team building and team leadership experience, with the ability to inspire, coach, and develop high-performing teams.

Ability to lead through change and ambiguity and keep teams motivated through ups and downs.

A visionary who can bring big-picture thinking with the practicality of near-term execution and sequencing requirements.

Passionate about understanding and solving customer pain points with a track record of launching customer-centric, delightful products and features.

Ability to collaborate well with engineering teams and bring a solid understanding of the technical aspects of product development.

Strong data-driven approach, with experience using analytics to inform product decisions and drive success.

Excellent communication skills, capable of presenting product strategy and updates to both technical and non-technical stakeholders, including the board of directors.