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Company

Original Job Post

Aira · 2 days ago

Vice President of Service Delivery

United States

Full-time

Remote

Executive

10+ years exp

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Responsibilities

Develop and execute enterprise growth plans with the CEO, focusing on Engineering, Marketing, Sales, Finance, and Human Resources

Recruit, retain, and develop talent at all levels, providing coaching and mentoring as needed

Monitor performance with tracking and establish corrective measures as needed

Lead project teams to develop and implement new programs and process improvements

Develop strategic and operational plans, manage execution, and measure results

Demonstrate comfort with hands-on interaction and interpretation of complex metrics and financial details

Communicate learnings and insights to cross-functional teams and leadership

Follow through on commitments, establish clear responsibilities, and create feedback loops to monitor work and measure results

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Service deliveryStrategic planningBudget managementFinancial performance managementRelationship buildingService delivery best practicesMethodologiesBudgets managementProblem-solvingInterpersonalCommunicationLeadershipTeam managementAdaptability

Required

Bachelor's degree in Business Administration, Management, or a related field. A Master's degree is preferred

Minimum of 10 years of experience in service delivery or a related field, with at least 5 years in a senior leadership role

Proven track record of successfully managing service delivery operations and leading high-performing teams

Strong understanding of service delivery best practices and methodologies

Excellent strategic planning, organizational, and problem-solving skills

Exceptional interpersonal and communication skills, with the ability to build strong relationships with clients and internal stakeholders

Demonstrated ability to manage budgets and financial performance

Strong leadership and team management skills, with a focus on developing and mentoring staff

Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities

Preferred

A Master's degree in Business Administration, Management, or a related field

Benefits

Opportunity to impact a mission-driven business

Low-drama, hands-on culture

A dedicated and hard-working team behind our award-winning company

Competitive salary with significant equity options

Top-tier medical, dental, vision, life, and disability insurance

Unlimited PTO

Fully remote position

Company

Aira

Glassdoor

3.7

Aira provides tech-enabled services for the 300 million visually impaired people around the globe.

Founded in 2014

La Jolla, California, USA

11-50 employees

https://aira.io

H1B Sponsorship

Aira has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2020 (1)