ARB Interactive · 9 hours ago
VIP Account Manager
United States
Full-time
Remote
Entry, Mid Level
2+ years exp
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Responsibilities
Manage a dedicated portfolio of VIP players, building strong relationships.
Provide support via phone, email, and text, resolving any player concerns.
Support and drive ongoing promotions and initiatives, enhancing the overall player experience and improving retention.
Develop in-depth knowledge of products, services, and promotional offerings on the Modo.us platform.
Collaborate with internal teams to align VIP strategies with the company’s broader goals.
Qualification
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Required
Bachelor’s Degree in a relevant field.
Minimum of 2 years in VIP Account Management, Business Development, or a similar role.
Proven ability to conduct outreach campaigns that drive engagement and growth.
Expert in player engagement, retention, and loyalty-building strategies.
Strong knowledge of social casino trends and player behavior.
Excellent verbal and written communication skills.
Strong organizational and project management skills, with the ability to prioritize tasks and meet deadlines.
Preferred
Experience in the online Social Casino or iGaming industry is highly preferred.
Benefits
100% employer-paid flexible medical, dental, and vision benefits for you and your family
401(k) retirement plan with company match
Life insurance
Disability insurance
Other ancillary benefit offering options
Unlimited paid time off
14 company-paid holidays per year
Tuition reimbursement
Employee referral bonus program
Company
ARB Interactive
ARB Interactive is an innovative startup offering free-to-play social gaming experiences to players in North America.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$4.95M2023-10-01Series A· $3M
2023-03-01Seed· $1.95M
Leadership Team
Junwei Ye
Co-Founder
Anthony Serio
Interim Chief Payments Officer
Company data provided by crunchbase
