Chilli Partners · 10 hours ago
VIP Loyalty manager (English, Polish, German, French, Italian, Spanish)
United States
Full-time
Remote
Mid Level
Maximize your interview chancesGambling & Casinos
Insider Connection @Chilli Partners
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Communicating with VIP players via chat — solving any issues, answering questions 24/7, and ensuring high levels of loyalty.
Escalating complex cases to responsible teams via Slack and Jira.
Keeping up with procedure updates and company news in Slack and Confluence.
Qualification
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Required
Proficiency in English at B2 level or higher.
Knowledge of one of the following languages at B2 level or higher is a must: German, French, Italian, or Spanish.
High level of empathy and friendliness.
Ability to learn quickly and a desire to grow in VIP customer service.
Strong written communication skills and fast typing speed.
Benefits
Flexible shift schedules (2/2, 12-hour shifts)
Opportunities for rapid career growth
A cozy office conveniently located near the metro
Birthday bonuses
Additional vacation days covered by the company
Supportive management invested in your success!
Company
Chilli Partners
Chilli Partners is an award-winning, international affiliate network with a variety of exclusive, high-converting casino brands.
Founded in 2020
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
