Talentify.io · 2 days ago
Virtual Assistant
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Human ResourcesMobile
Insider Connection @Talentify.io
Responsibilities
Serve as the primary point of contact for clients, assisting with travel inquiries, itinerary planning, and travel recommendations
Coordinate travel arrangements, including flights, accommodations, transportation, and activities, ensuring seamless experiences for clients
Provide personalized recommendations and advice to clients, offering insights and expertise to enhance their travel experiences
Liaise with travel partners and vendors to secure bookings, confirmations, and updates, maintaining clear communication and accuracy
Anticipate and address any issues or concerns that may arise during travel, providing prompt assistance and creative solutions to ensure client satisfaction
Qualification
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Required
Previous experience in customer service, travel coordination, or a related field is preferred
Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively
Proficiency in using office software and online reservation platforms
Passion for travel and a deep understanding of different destinations, cultures, and travel styles
Preferred
0-2 years of experience in customer service or travel coordination
Ability to speak multiple languages
Experience using CRM software for client management
Benefits
Comprehensive health, dental, and vision insurance plans
Retirement savings plan with company matching contributions
Paid vacation, holidays, and sick leave
Opportunities for professional development and career advancement
Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences
Company
Talentify.io
Talentify.io exist to conceive and develop solutions that enable organizational leaders to cultivate a great work environment.