EcoWay Voyagers ยท 5 hours ago
Virtual Front Desk Receptionist
Miami, FL
Full-time
Remote
Entry Level
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Responsibilities
Client Interaction:Serving as the first point of contact for clients, greeting them warmly, and assisting with inquiries, requests, and appointment scheduling via phone, email, and online chat
Call Management:Answering incoming calls, directing calls to appropriate team members, taking messages, and providing information or assistance as needed
Appointment Scheduling:Coordinating appointments, meetings, and conference calls for team members, ensuring that schedules are organized and conflicts are resolved promptly
Document Management:Assisting with document preparation, formatting, and distribution, including letters, memos, reports, and other materials, to support office operations
Email Correspondence:Managing email correspondence, responding to inquiries, forwarding messages, and maintaining an organized inbox to ensure timely and effective communication
Travel Coordination:Assisting with travel arrangements, including booking flights, accommodations, transportation, and activities for team members and clients, while adhering to budgetary constraints and sustainability criteria
General Administrative Support:Providing general administrative support to team members, including data entry, filing, copying, scanning, and other tasks as needed to maintain an organized and efficient office environment
Qualification
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Required
Excellent customer service skills with a friendly and professional demeanor, and the ability to interact with clients, team members, and external partners professionally and effectively
Strong verbal and written communication skills to convey information clearly and courteously, both over the phone and via email or chat
Comfortable using phone systems, email, chat, and other digital platforms to perform receptionist duties and support office operations
Strong organizational abilities to manage schedules, appointments, calls, and documents efficiently and accurately
Meticulous attention to detail to ensure accuracy in call management, appointment scheduling, and document preparation
Ability to adapt to changing priorities, handle multiple tasks simultaneously, and thrive in a fast-paced, remote work environment
Collaborative mindset with the ability to work effectively as part of a team and support colleagues in achieving common goals
Benefits
Remote Work Flexibility
Professional Development
Positive Work Environment
Impactful Work
Competitive Compensation
Benefits Package
Career Advancement
Company
EcoWay Voyagers
"EcoWay Voyagers offers sustainable travel experiences that immerse you in the beauty of our planet while preserving its delicate ecosystems.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
