University of Minnesota Physicians ยท 23 hours ago
Virtual Visit Facilitator (Remote)
Minneapolis, MN
Full-time
Remote
Entry Level
$18.68/hr - $28.04/hr
1+ years exp
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Responsibilities
Confirms provider calendar's by following up with patients and ensuring all pertinent medical records have been received and are available to the provider or collecting missing records
Initiating virtual (video and telephone) visits with the patient, collecting registration and co-payment, detailing pertinent information such as the reason for their visit, health history, home medication review, health questionnaires.
Communicates with patients, providers, and other team members remotely through phone and other technologies
Correcting and maintaining registration error work queues
Qualification
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Required
High School Diploma or GED
At least 1-year of customer service experience
Proficient with technology
Private and professional appearing remote work location required
Benefits
Healthcare (including vision & dental)
401K
Parking & tuition assistance
Company
University of Minnesota Physicians
University of Minnesota Physicians provides exceptional patient care, conducts medical research, and trains health professionals.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bevan Yueh, MD, MPH
Chief Executive Officer
Matthew Van Hove
Chief of Staff for the University of Minnesota Physicians CEO
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