National Basketball Association (NBA) · 2 days ago
Voice/Network Engineer
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BasketballCasual Games
Actively Hiring
Insider Connection @National Basketball Association (NBA)
Responsibilities
Responsible for daily operations of voice systems including responding to trouble tickets, planning and executing system upgrades and changes, configuring and supporting SIP routers and gateways, and providing direction on VoIP network technically and financially.
Diagnose and fix end-user network issues, configure, install, and secure critical network solutions, support complex network solutions in on-prem and hybrid environments, manage and monitor hardware for a global network environment, engage with internal and external customers, and resolve network problems.
Support live events throughout the year which may include global travel.
Qualification
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Required
Bachelor’s degree in Computer Science, Management Information Services, or a related technical discipline
Experience in lieu of a degree
3+ years as a Voice/Network Engineer
Strong troubleshooting techniques to diagnose and resolve voice and network issues
Hands-on experience in VoIP deployments, IP routing, Call control, and SIP trunking
Knowledge and basic understanding of routing and switching protocols, TCP/IP, Multicast, Wi-Fi, MPLS, VPN, 802.1x
Proficient level and hands-on experience with Cisco Routing and Switching Product family (NX-OS & IOS)
Operational experience with Network Security Devices (Fortinet, Palo, ASA, Cisco ISE)
Familiar with voice and network tools (Zoom Dashboard, Wireshark, Sevone)
Familiar with ticketing and project management tools (ServiceNow, Jira)
Ability to work well in a team while still being self-sufficient
Ability to be in our on-call rotation to support our live games as well as our 24/7 operations
Ability to accurately handle multiple projects and tasks simultaneously
Ability to travel upon request to support live events throughout the year
Preferred
Transitioning an on-prem voice system to a cloud calling system is a plus
Company
National Basketball Association (NBA)
The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball.
Funding
Current Stage
Late StageLeadership Team
Recent News
2024-04-26
2024-04-26
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