RevenueWell · 6 days ago
VoIP Engineer
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DentalHealth Care
Insider Connection @RevenueWell
Responsibilities
VoIP Phone configuration and Implementation
Assist in the design, deployment, and configuration of VoIP Phones
Collaborate with senior engineers, and On-Boarding teams to integrate VoIP solutions into existing customers network infrastructure
Diagnose and resolve technical issues related to VoIP systems promptly
Provide technical support to end-users and address service interruptions in a timely manner
Working understanding of phone configuration parameters and files
Monitor and analyze network traffic to optimize Quality of Service for VoIP applications
Implement measures to ensure efficient and high-quality VoIP communication
Implement security measures to safeguard VoIP systems against potential threats
Ensure compliance with industry standards and regulations related to VoIP communication
Collaborate with cross-functional teams to understand business requirements and contribute to the development of scalable VoIP solutions
Communicate effectively with team members, management, and end-users to convey technical information clearly
Qualification
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Required
Bachelor degree in a relevant field (Computer Science, Information Technology, Telecommunications, etc.) or equivalent work experience
Strong knowledge of VoIP protocols (SIP, RTP, etc.) and experience with VoIP platforms
Knowledge of packet capturing and other diagnostic tools
Expertise with networking concepts, TCP/IP, and routing protocols
Great understanding of telephony concepts and PBX systems
Experience with VoIP-related hardware and software solutions
Strong troubleshooting and analytical skills
Excellent communication and interpersonal skills
Preferred
Certification in VoIP and Networking technologies (e.g., CPNI, Cisco CCNA Collaboration, CompTIA Network+, etc.)
Experience with VoIP monitoring tools
Familiarity with cloud-based VoIP solutions
Familiarity with Poly PDMS – SP and Yealink RPS Platforms is a plus
Benefits
Competitive Compensation
Entrepreneurial Culture
Work/Life Balance
YOU Make the Difference
Great Benefits
Company
RevenueWell
RevenueWell is a dental marketing platform.
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Marlin Equity Partners
2020-01-27Private Equity· Undisclosed
Recent News
2023-08-08
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