K18 Hair · 2 days ago

VP, Information Technology

San Francisco, CA

Full-time

Remote

Director/Executive

$225K/yr - $275K/yr

15+ years exp

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Responsibilities

Partner with the CEO and leadership team to explore innovations that accelerate our business.

Identify and define the global IT infrastructure strategy, architecture, and processes.

Work closely with stakeholders to prioritize quarterly initiatives.

Own all IT functions, including the following: Office 365, Azure, SSO, SaaS applications, etc., supporting our 24x7 ecommerce enterprise.

Develop, monitor and maintain systems, standards, and infrastructure to support K18's offices and staff throughout globally.

Manage project deliverables and responsibilities, vendor management, contract negotiation, budgets, and be the subject matter expert on company IT services and applications.

Ensure IT systems meet all requirements for data security. (GDPR, CCPA, PII, PCI, etc.)

Drive day-to-day executions by leading internal development as well as external agencies, to ship high quality releases on time in an agile, continuous improvement methodology.

Manage and protect the SFCC master front end code base as well as back-end services and ESB code base for global adoption and local performance.

Oversee "health of site" KPI's such as latency/load times and outages, for desktop, mobile, and tablet.

Troubleshoot website functionalities and find solutions while working with tight deadlines.

Work as the point of escalation, supporting in country teams to address revenue and customer experience blockers.

Define product specifications and functioning scopes for infrastructure support (encompassing hardware and software) to ensure that solutions meet the needs of customers and stakeholders.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

IT leadershipE-commerce experienceAgile methodologiesMobile application UX/UICybersecurityVendor managementData security complianceAzureSaaS applicationsProject management