NationSwell · 4 hours ago
VP, Member Community
United States
Full-time
Remote
Director/Executive
$150K/yr - $175K/yr
10+ years exp
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Responsibilities
Drive Membership Renewals and Growth
Serve as an Executive Sponsor, in collaboration with our Servicing professionals, across a portfolio of member accounts to provide thought-partnership, deep value, impact, and lasting and authentic relationships
Contribute directly to member retention, growth, cross-sells, and NPS of our Institutional Membership
Build demand and recruit new members to the IM community - and contribute directly to new member growth
Drive Best-in-Class Member Experience
Work strategically with the Chief Social Impact Officer and other team members to design and refine member experience.
Contribute to developing a robust strategy for NationSwell's programming, ensuring all offerings tie back to member needs, impact goals, NPS, and retention
Act as an ambassador at conferences and events, staying up to date on industry trends and acting as a conduit for shifting partner priorities or needs
Cross-functional Collaboration & Leadership
Serve as a member of the company's Extended Leadership Team, providing insights, recommendations and thought-partnership on the company's strategy and practices.
People management responsibilities may be assigned as needed.
Play a key role in ensuring that NationSwell achieves its goals and continues to evolve into a best-in class, high functioning, and cohesive team and organization
Embody NationSwell's Core Values of Excellence, Inspiration, Inclusion, Innovation, Integrity and Teamwork
Qualification
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Required
At least 10 years of experience working in the corporate social impact or executive services industry
Demonstrated ability to develop new partnerships and retain business
Experience managing high-touch accounts and providing white-glove service
Track record of servicing and delivering value to C-suite account holders
Strong business acumen, creative mindset, and entrepreneurial spirit
Excellent research, analytical, and problem-solving skills
Outstanding communication and presentation abilities
Aligned with our values of service, impact and collaboration
Preferred
Extensive knowledge of Corporate Social Impact/ CSR levers, networks, leaders and frameworks
Benefits
Health and Wellness: Health, dental, and vision insurance, HSA, FSA
Work-Life Balance: Unlimited paid time off and flexible schedules to encourage your work-life balance
Giving Back: Paid time off for employees to volunteer for causes that matter to them and internal moments to celebrate it
Transit: A fully-covered Citi Bike membership and pre-tax transit benefits to help you get to where you're going
Net Purpose + Culture Index: Measure of our employee's sense of purpose and engagement with our Mission
Your Savings: Employees are offered a 401k account, and we match a portion of each contribution
Company
NationSwell
NationSwell is a social impact company dedicated to helping change-makers tackle the world’s most urgent challenges.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.2MKey Investors
Patrick J. McGovern Foundation
2022-01-19Grant· $0.2M
2020-01-01Series Unknown· undefined
Leadership Team
Greg Behrman
Founder & CEO
Jason Rissman
Chief Experience Officer
Recent News
Business Wire
2024-11-20
2024-05-20
NationSwell
2024-05-20
Company data provided by crunchbase
