73 applicants

Company

Insulet Corporation · 2 days ago

VP, User Experience (Remote / Flexible)

Acton, MA

Full-time

Remote

Director/Executive

12+ years exp

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Comp. & Benefits

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Responsibilities

Accountable for the user experience strategy for all Insulet’s mobile digital products and applications, in partnership with the franchises and in support of the delivery for our business strategy and goals.

Navigate executive level feedback, and drive direction and decisions across franchises to develop a cohesive user experience for Insulet.

Identify emerging trends, technologies, and methodologies to develop and implement a comprehensive UX strategy aligned to Insulet’s vision and franchise priorities, shaping the future of user experience that blends business needs and user insights.

Champion the role of user experience across the company and establish UX as a critical innovation partner for product management and technology teams. Ensure user centered design principles are integrated into all stages of product development.

Make key decisions for the UX team that drive the high-level direction, vision, and strategy required to solve business and user needs. Ability to strike the balance of innovation and hard decision making with peers on what is the best UX for the business given constraints and time to market considerations and strategy.

Collaborate skillfully in a complex, matrixed, global organization, working with business unit leaders, and leaders across product, commercial, technology, and agile delivery.

Lead a team of approximately 75 members in UX design, research, instructional design, Human Factors, and content strategy, to deliver unified user experience strategy and execution.

Ensure that best-practices of user-centered design are constantly being enacted by helping them to continuously develop their skills through mentoring, and by planning training, knowledge sharing, workshops and virtual experiences that enable their growth.

Foster a strong and vibrant UX community within the organization, promoting knowledge sharing, mentorship, and professional development.

Establish metrics, guidelines, and templates to improve efficiency, consistency and repeatability of UX practices.

Perform other duties as required.

Qualification

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User Experience StrategyHuman FactorsUser ResearchDesign LeadershipMedical Device ExperienceCognitive ScienceInteraction DesignAgile EnvironmentCustomer-Centric CultureCollaboration Skills

Required

Bachelor’s in cognitive science, Human Factors, experimental psychology, HCI, interaction design or other discipline; MBA preferred.

4+ years’ experience with the integrations of physical devices and Software in a consumer or medical space.

12+ years’ experience managing and leading user experience including design and research in a technology-centered company, preferably in the medical devices industry, matrix leadership experience preferred.

18+ years’ experience in total and/or equivalent combination of education and experience.

Demonstrated experience building and leading large global user experience teams (70-100 employees) with multiple disciplines.

Experience with Human Factors teams.

Experience with medical device product management, with deep knowledge of regulatory and quality requirements globally, preferred.

Strong leadership and extensive experience leading, coaching and developing User experience and design teams, removing obstacles that block progress. Experience building a high performing team capable of working as members of several product teams.

Has a proven track record of global products that have been launched through their teams with a compelling narrative that demonstrate an ability to address business challenges.

Drive and own design and development of cross-functional, multi-platform applications.

Creates a high-performance, customer-centric culture throughout the organization, while continuously monitoring the needs of the customer.

Collaborative leader who can articulate a vision, set direction, and engage and motivate others to achieve outstanding results.

Highly skilled collaborator across complex matrix and create a culture of collaboration and partnership across the team.

Enterprise mindset (understands impact of their decision on other functions and products).

Leading without authority.

Results focused, using data-driven, iterative approaches to providing customer value.

Ability to influence, interact, and lead globally.

Strong customer-focused and business mindset, with proven ability to translate those into customer experiences.

Excellent written and oral communication skills.

Previous experience performing user-research, interaction and visual design, and UI design, while directing and developing others.

Preferred

Ability to organize and judge priorities.

Strong organizational and interpersonal skills and the ability to communicate effectively with others across the organization.

Fluent in usability standards and design heuristics for physical products, mobile, web, and other platforms.

Experience working in an agile environment.

Embody the leadership, work ethic, and personality that thrives in a fast-paced culture with tight deadlines, shifting priorities, and working with super-smart colleagues from numerous departments and locations.

Company

Insulet Corporation

Glassdoor

4.0

Insulet Corporation, headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform.

Founded in 2000

Acton, Massachusetts, USA

1,001-5,000 employees