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Company

Experity · 20 hours ago

VP Revenue Operations

Atlanta, GA

Full-time

Remote

Director/Executive

7+ years exp

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Responsibilities

Act as a strategic advisor to the EVP and Experity’s go-to-market leaders, ensuring our teams have the technology, processes, and insights to achieve business objectives.

Develop, manage, align, and grow teams with talents spanning Marketing Operations, Sales Operations, Customer Success Operations and GTM data analysts.

Oversee and scale Experity’s Deal Desk strategy with a focus on improved visibility into quote generation and pricing, adding process automation and standardization where applicable.

Manage roadmap, integrations, and priorities for the GTM tech stack (inc. Salesforce.com) which acts as Experity’s operating system across 10+ departments—including vision and requirements gathering for all connected tools.

Partner with Finance and Legal to deliver accurate bookings data and manage contract flow for customer acquisition, upsell/cross-sell and organic growth.

Own data quality within the CRM and connected toolsets, including a roadmap to true data governance.

Provide daily, weekly, and monthly visibility into performance and effectiveness of GTM efforts with an emphasis on leading indicators, ROI attribution, forecasting, and actionable metrics.

Optimize and refine flow of inbound and outbound leads from Marketing and Business Development to Sales, ensuring swift follow-up, defined SLAs, and seamless handoffs between teams.

Drive operational discipline within the Customer Success organization, creating simplified mechanisms to capture customer engagements through high-touch & low-touch strategies.

Create and regularly assess the GTM technology roadmap to identify scalable solutions to meet current and future business needs; manage technology vendor relationships in partnership with GTM leaders.

Manage and scale processes for commission tracking, compensation planning, territory planning, and trend analysis.

Drive Marketing Operations sophistication in partnership with Demand Generation by executing on targeted lead nurturing programs, robust segmentation, custom lead scoring and grading systems, smart forms, and Salesforce-integrated campaign tracking.

Other duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

B2B business operationsSales operationsSalesforce.com CRMPardot marketing automationRevenue ArchitectureLLMsAI toolsExcelComplex systems integrationsEmployee trainingLead nurturing programsRelationship-drivenGTM technology roadmapOperational disciplineCustomer Success strategiesStrategic planning

Required

Bachelor's degree or equivalent combination of education and experience.

Seven years in B2B business operations, sales operations, or related discipline at high-growth SaaS companies.

Seven years in direct management.

Detail-oriented approach to managing complex tasks and data.

Relationship-driven with ability to bridge the gap between Sales, Marketing, Customer Success, Product, Finance and other functions to achieve common goals.

Proficiency in common Go-To-Market technologies, such as Salesforce.com CRM and Pardot marketing automation (or similar).

Preferred

Revenue Architecture understanding and effective implementation.

Experience with using and implementing LLMs and Artificial Intelligence tools within GTM teams.

Strong Excel and analytics experience.

Experience managing complex systems integrations on tight deadlines.

Experience with employee training and onboarding, particularly within a sales environment.

Experience working directly with technology vendors.

Experience implementing and managing lead nurturing and sales engagement programs.

Benefits

Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.

All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!

This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.

Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.

Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.

Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.

We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.

Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.